Tập đoàn Y khoa Hoàn Mỹ ★ 2.6

JOB SUMMARY:
- Under the direction of the Hospital Director, the Head of the Department is responsible for helping the Director organize and carry out the Department's activities and assigned tasks.
- Accurately determine the specific roles and responsibilities of each Head of Department.
- Monitor work efficiency based on KPIs of each Faculty.
- Ensure the activities of the Department, support each specific goal for the activities of the Clinical Departments.

JOB RESPONSIBILITIES:

1. Executive, management, and leadership job group (Suggested weight: 40%)
- Develop the Faculty's activity plan each year.
- Organize Faculty activities: Organize Faculty meetings, assign duty schedules, work schedules,...
- Participate in hospital briefings, consult on serious and difficult cases, have plans to monitor
the quality of procedures, ultrasound, read X-rays, CT, MRI, measure osteoporosis, endoscopy,...
- Plan, implement, and measure quality improvement projects and improvement initiatives.
- Manage staff and control the quality of image diagnosis results.
- Evaluate employees monthly, quarterly, and annually, and evaluate the Department's activities periodically every 3 months, 6 months, and annually.

1.1. Expected results
- There is an annual operational plan of the Faculty, with specific KPIs approved by the Board of Directors.
- Have KPI measurement results of Faculty and staff by month/quarter/year.
- There is a monitoring board and report on the activities of the Faculty and staff to be submitted to the Board of Directors for approval.
- Have a training plan for employees to ensure professional activities and CME hours approved by the Board of Directors

1.2. Measurement method
- Measure indicators based on KPIs periodically monthly and quarterly.
- Statistical data reported to the Board of Directors of the General Planning Department, Quality Management and Clinical Administration teams.
- Human Resources department data.

2. Professional work group
- Participate in receiving and performing procedures and imaging diagnostic techniques for patients promptly at the department and clinic according to the working schedule.
- Complete medical records and consultation minutes according to hospital regulations.
- Participate in Department meetings, Hospital meetings, consultations on difficult and complicated cases within the Department, Inter-Department, and the entire Hospital.
- Participate on duty according to the Department's and Hospital's operating schedules.
- Scientific research on 1 topic/year, reporting on 2 CME topics/year at the Hospital, updating 24 hours of CME/year as prescribed.

2.1. Expected results
- Good quality of medical examination and treatment. There are no technical errors.
- Comply with professional procedures, treatment regimens, and operating procedures 100%.
- Participate 100% in the continuous training program in accordance with regulations. Certified to participate in 24 hours of CME/year.
- There is 1 scientific research project, 2 CME reports at the Hospital in 1 year.
- There were no complaints from patients or family members.
- Contribute to the overall growth rate of the Faculty.
- Participate in developing regimens, procedures, and checklists for the department. (30 protocols, 30 procedures, 30 checklists).

2.2. Measurement method
- No more than 3 shifts/year have professional errors that require a meeting to learn from experience and require the Board of Directors to participate in resolution.
- No more than 5 cases/ year have violations of the processes assessed by QTLS and the Quality Management team.
- Have CME certification and have been trained 24 hours/year.
- There are 2 CME reports at the Faculty or at the Hospital, and 1 scientific research topic reported per year.
- No more than 3 complaints/year from patients or family members that require the Board of Directors to participate in resolving.
- Annual growth rate report of the Board of Directors. Number of examinations by month and year.
- Number of processes, flow charts, and checklists completed as assigned by the Head of Department.

3. Support/project work group:
- Support the Department to consult on serious and complicated cases.
- Participate in innovative and quality improvement projects with the Departments.
- Participate in charity health examination programs and community programs of the Hospital.

3.1. Expected results:
- There is 1 quality improvement project/year.
- Have at least 4 improvement initiatives/year.
- Participate in at least 4 charity examinations/year

3.2. Measurement method:
- Statistical data from the General Planning Department.
- Report on quality improvement projects of the Quality Management team.
- Reported data from operations department.