CÔNG TY CỔ PHẦN THƯƠNG MẠI DỊCH VỤ NGON VIỆT NAM

I.  JOB SUMMARY

To be one of the team leaders in order to drive and coach the Sales & Catering effort to achieve revenue other agreed KPI goals. In the absence of the DOSM, the Assistant Director of sales will oversee and be responsible for all aspects of the Sales & Marketing Department and report directly to the GD as needed.

II.   JOB SPECIFIC TASKS

MAIN DUTIES

1. Technical Responsibilities

• To identify business potential and upkeep close contact with former and potential clients through personal visits, phone calls and correspondences in view of contract signing with them;
• To recommend solutions and strategies to further improve the sales performance;
• To ensure that the sales team meets all client requirements and the service offered to them corresponds effectively to their requests;
• To maintain regular contacts with the clients and report any adverse comments to the management for rectification;
• To acquire extensive product knowledge, its strength, weaknesses, opportunities and threats as against key competitors;
• To maintain key accounts and develop new business opportunities through active supervision and sales coverage with designated sales personnel.

2. Financial & Revenue

• Proactively manage a portfolio of accounts in the assigned geographic/business market with the objective of exceeding the budgeted room revenue;
• Meet and exceed all agreed sales targets set by the DOSM.

3.Guest Service

• Conducting a minimum of 20 physical sales calls per week;
• Conduct tele sales activity as directed;
• Service existing accounts and maximize their business for other services;
• Research and identify major prospects and formulate sales action plan to convert them into clients;
• Meet and entertain supportive and potential clients in order to maintain or develop a mutually beneficial business relationship;
• Maintain regular contact with all clients and report and adverse comments to management for rectification.

4.Administration

• Keep our marketing database up-to-date with detailed profiles of corporate accounts:

o  pattern of usage

o  historical growth

o  key contact persons/telephone numbers/addresses

• Constantly monitor and report on competitor activities including promotions, special rates and events.

5.Training and Human Resource

• To assist DOSM in the recruiting of sales personnel through involvement during the interview process;
• To appraise (via annual employee appraisal and mid-year update reviews) the sales staff, ensuring annual business and learning goals are being achieved;
• Liaise effectively with all internal customers and departments to ensure high levels of guest satisfaction;
• Treat customers and colleagues from all cultural groups with respect and sensitivity;
• Identify and deal with issues which may cause cross cultural conflict or misunderstanding.

III.      REQUIREMENTS AND QUALIFICATIONS

• 3 years of experience in the similar positions;
• Bachelor’s Degree or above in sales & marketing, business administration or related fields;
• Proven knowledge and experience in direct sales;
• Strong prospecting skills and excellent closing skills, persuasion and customer service;
• Strong leadership skills, training and development and ability to take initiatives;
• Exceptional verbal and written communications skills at all levels, both Vietnamese and English;
• Good commands of computer skills (MS Office).

IV.      BENEFITS

• Salary: 18 mil - 25 mil VND/ month;
• Bonus: monthly KPI
• Working places: 216/4 Dien Bien Phu, District 3, Hochiminh City