Home Credit Việt Nam ★ 3.9

Mô tả Công việc

KEY RESPONSIBILITIES:

Homesis account management:

• Support processes from onboarding (account setup, role assignments, IT asset request,…) to offboarding (SAP resignation, handover process) for sales staff and partner’s staff.
• Manage sales account lifecycle (tracking creation, deactivation, reactivation) to accordingly with HR system status or stakeholder request
• Maintain and update user information in master files and systems.
• Coordinate periodic account reviews and inactivation processes.
• Generate monthly account overview reports.

Homesis relationship management:

• Change monthly relationships of sales account (subordinator/manager/ location), sales agent with point of sales (POS) involved
• Perform activities related to assign or revoke salesrooms for sales network accounts
• Administrative Support:
• Provide monthly movement list (sales networks employees) & update related information in system, create code and role for new sales management and upper management level, provide administrative support to the sales team.
• Assist with the preparation of reports, presentations, and other materials as needed.

Process Improvement:

• Identify opportunities to streamline and enhance user account management, and POS assignment processes.

Cross-Functional Collaboration:

• Collaborate with People, IT, and sales teams to ensure seamless coordination and communication.
• Provide support and insights to internal stakeholders regarding user accounts and Homesis/CAS system issues

Others

• Other related duties requested by line manager

Yêu Cầu Công Việc

• Minimum of 1 year of experience in administrative support, preferably within sales operations or account management (Entry-level candidates must be proficient in Microsoft Office Suite).
• Experienced in Microsoft Office applications (Excel, Word, PowerPoint..), and basic proficiency in English (reading and writing)
• Have organizational skills with the ability to multitask and maintain strong attention to detail.
• Ability to work independently as well as collaboratively within a team environment.