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Việc làm Animal Doctors International Việt Nam
Cập nhật 07/08/2025 20:50
Tìm thấy 0 việc làm đang tuyển dụng
Customer Service Staff - Open For Fresher
Hết hạn ứng tuyển
Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
31/07/2025
Hạn nộp hồ sơ:
31/08/2025
Hình thức:
Toàn thời gian
Kinh nghiệm:
Trên 1 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Địa điểm làm việc: Hà Nội
Animal Doctors International (ADI) is a leading veterinary group delivering exceptional pet care across Southeast Asia. With hospitals and teams in Vietnam, Cambodia, and Laos we're setting the standard for animal welfare, medical quality, and customer experience.
As we grow, we're building a team of driven, capable, and compassionate professionals who believe that animals - and the people who care for them - deserve the very best.
Key Responsibilities
Serve as "Ambassadors" - creating and maintaining goodwill for the hospital, while stationed at the front desk in the reception area.
Answer and triage phone calls, emails, messages from clients.
Troubleshoot issues over phone calls, chat and handle customer complaints.
Make calls, follow up and update on lists of customers.
Schedule appointments and other patient visits in the appointment book, including re-check appointments, surgeries, and drop offs.
Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed.
Relay appropriate information to/from clients to doctors and/or management.
Quickly understand client needs and initiate the process of meeting those needs.
Help new clients completely fill out the registration form. Inform new clients about services, ETC. that we offer.
Maintain proper documentation in the electronic medical record
Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager.
Present and explain fee estimates for treatment/surgery to clients.
Process payment transactions
Working places:
78 To Ngoc Van, Quang An, Tay Ho, Ha Noi
224-226 Nguyen Van Huong, Thao Dien, Thu Duc, TP.HCM
826 Nguyen Van Linh, Tan Phong, District 7, TP.HCM
Working time: 48 hours/ week, with flexible shift schedulingWhat We Are Looking For
Good English communication skills.
Accept only candidates with no experience or up to 1 year of experience.
Having phone skills and client service skills is a plus.
Must be friendly, outgoing, "people-oriented."
Well groomed, organised and detail oriented.
Ability to handle money accurately and honestly.
Must possess sound decision making skills and multi-task while working in an environment of stress.Negotiation Salary. Competitive remuneration package
Dynamic, supportive environment
International Company with many different nationalities. Work an International working environment
Excellent Salary Scale & Year-End Salary Review
Frequent Team Building Activities
A rewarding & meaningful role where you make a difference in pets' lives
As we grow, we're building a team of driven, capable, and compassionate professionals who believe that animals - and the people who care for them - deserve the very best.
Key Responsibilities
Serve as "Ambassadors" - creating and maintaining goodwill for the hospital, while stationed at the front desk in the reception area.
Answer and triage phone calls, emails, messages from clients.
Troubleshoot issues over phone calls, chat and handle customer complaints.
Make calls, follow up and update on lists of customers.
Schedule appointments and other patient visits in the appointment book, including re-check appointments, surgeries, and drop offs.
Call clients to confirm appointments, remind of missed appointments and laboratory results as well as callbacks for procedures performed.
Relay appropriate information to/from clients to doctors and/or management.
Quickly understand client needs and initiate the process of meeting those needs.
Help new clients completely fill out the registration form. Inform new clients about services, ETC. that we offer.
Maintain proper documentation in the electronic medical record
Prepare deposit slips and/or cash balancing worksheet for the daily bank deposit as directed by the Hospital/Office Manager.
Present and explain fee estimates for treatment/surgery to clients.
Process payment transactions
Working places:
78 To Ngoc Van, Quang An, Tay Ho, Ha Noi
224-226 Nguyen Van Huong, Thao Dien, Thu Duc, TP.HCM
826 Nguyen Van Linh, Tan Phong, District 7, TP.HCM
Working time: 48 hours/ week, with flexible shift schedulingWhat We Are Looking For
Good English communication skills.
Accept only candidates with no experience or up to 1 year of experience.
Having phone skills and client service skills is a plus.
Must be friendly, outgoing, "people-oriented."
Well groomed, organised and detail oriented.
Ability to handle money accurately and honestly.
Must possess sound decision making skills and multi-task while working in an environment of stress.Negotiation Salary. Competitive remuneration package
Dynamic, supportive environment
International Company with many different nationalities. Work an International working environment
Excellent Salary Scale & Year-End Salary Review
Frequent Team Building Activities
A rewarding & meaningful role where you make a difference in pets' lives
Khu vực
Hết hạn ứng tuyển
Báo cáo
Animal Doctors International Việt Nam
Xem trang công ty
Quy mô:
25 - 100 nhân viên
Địa điểm:
224-226 Nguyễn Văn Hưởng - Phường Thảo Điền - Thành phố Thủ Đức - TP Hồ Chí Minh.
ADI là công ty dịch vụ khám chữa bệnh cho thú cưng. Nằm ở trung tâm của Thảo Điền, quận 2 và trong vòng 15 phút từ trung tâm của Quận 1, ADI phấn đấu để cung cấp cho các cấp độ cao nhất của y học thú y tận tâm, tài năng và chuyên nghiệp và phẫu thuật cho tất cả các vật nuôi tại thành phố Hồ Chí Minh. Đội ngũ ADI: Đam mê. Tâm Huyết. Chuyên Nghiệp.
Chính sách bảo hiểm
- Bảo Hiểm Y Tế, Bảo Hiểm Xã Hội đầy đủ
Các hoạt động ngoại khóa
- Du lịch
- Team building
- Party
- Trò Chơi giải trí...
Lịch sử thành lập
-
ADI là công ty dịch vụ khám chữa bệnh cho thú cưng thành lập 2015
Mission
- ADI phấn đấu để cung cấp cho các cấp độ cao nhất của y học thú y tận tâm, tài năng và chuyên nghiệp và phẫu thuật cho tất cả các vật nuôi tại thành phố Hồ Chí Minh.
Đội ngũ ADI: Đam mê. Tâm Huyết. Chuyên Nghiệp.
Review Animal Doctors International Việt Nam
1.6
7 review
20/03/2024
★
★
★
★
★
Nhân viên
tại Hồ Chí Minh
Không có cơ hội thăng tiến (GL)
14/10/2024
★
★
★
★
★
Nhân viên
tại Hồ Chí Minh
Không có khám sức khoẻ, không có ngày nghỉ bù (CTT)
14/08/2024
★
★
★
★
★
Nhân viên
tại Hồ Chí Minh
Sếp rảnh đến mức đi soi màn hình từng người rồi đá xéo. Toxic, thượng đẳng (CTT)
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