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100% salary during probation, 13th salary
Premium insurance (includes probation time)
Technical, Soft skill, English Training courses
The Job
Exciting new opportunities exist in our team responsible for the Development and Maintenance of middleware software that is used as the basis of many products in our customers' portfolio.
By joining the team, you have a chance to work with cutting-edge technologies in video delivery network. You will be a member of global support team, work with many different customers and partners around the world in contributing to the satisfaction of the customers.
Your responsibilities include but not limited to the following:
- Enjoy customer interaction and is challenged by trouble shooting in a complex environment
- Day-to-day service and support end customers and partners globally
- Give customer advice on how to use the system, provide troubleshooting support, corrective actions and root cause analysis
- Close cooperation with R&D and Solution Architects to find solutions and solve customer issues
- Participate in on-call 24/7 rota for customers Emergency cases
- Outgoing personality with a customer focus and right attitude to serve the customer.
- Actively contribute to our customer satisfaction
Your Skills and Experience
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Why You'll Love Working Here
Why you'll love working here
- Health: people-centric culture, Global Wellbeing Programme, onsite session for nutrition and psychotherapy, sports allowance.
- Family: work from home and flexible working hours, childbirth gift.
- Community: We care Programme, Endava is growing rapidly and responsibly.
- Finance: Share Plan, Company Performance Bonus, Your Zone Award, Your Team Award, Referral bonus.
- Career opportunities: Endava University, complex projects, internal tech communities, trainings, coaching, conferences, workshops, certifications, online learning platforms subscriptions, rotations, access to corporate library.
- Workspace: space for collaboration, creativity, learning, socializing, Inclusion & Diversity Programme, multicultural environment, working with colleagues and clients across different regions.
Why you'll love working here
- Health: people-centric culture, Global Wellbeing Programme, onsite session for nutrition and psychotherapy, sports allowance.
- Family: work from home and flexible working hours, childbirth gift.
- Community: We care Programme, Endava is growing rapidly and responsibly.
- Finance: Share Plan, Company Performance Bonus, Your Zone Award, Your Team Award, Referral bonus.
- Career opportunities: Endava University, complex projects, internal tech communities, trainings, coaching, conferences, workshops, certifications, online learning platforms subscriptions, rotations, access to corporate library.
- Workspace: space for collaboration, creativity, learning, socializing, Inclusion & Diversity Programme, multicultural environment, working with colleagues and clients across different regions.
![CÔNG TY TNHH FCS COMPUTER SYSTEMS (VIỆT NAM) CÔNG TY TNHH FCS COMPUTER SYSTEMS (VIỆT NAM)](https://1900.com.vn/storage/uploads/companies/logo/65/tai-xuong-14-1702730290.jpeg)
Nhà cung cấp ứng dụng dịch vụ khách hàng khách sạn hàng đầu thế giới
Được thành lập vào năm 1982, FCS được biết đến là nhà cung cấp hàng đầu thế giới về các ứng dụng dịch vụ khách sạn toàn diện và dịch vụ thiết kế giải pháp cho các khách sạn riêng lẻ, chuỗi khách sạn quốc tế và khu nghỉ dưỡng tích hợp.
Danh sách khách hàng của chúng tôi thực sự mang tính quốc tế. FCS đã cung cấp các giải pháp công nghệ sâu rộng cho hơn 5.000 khách sạn tại 32 quốc gia trong gần ba thập kỷ; Tổng cộng có hơn 8.000 sản phẩm được lắp đặt trên khắp thế giới.
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