Kersia Việt Nam

BAY CAPITAL DANANG HOTEL (Soon to be CROWNE PLAZA DANANG CITY CENTRE managed by IHG as of JAN 01ST 2025)

1. Personal Assistant job duties:

• Manage schedules and meetings for GM.
• Schedule and arrange meetings and conferences.
• Take minutes of meetings and follow through actions needed and report progress.
• Perform as a liaison between the GM and all stakeholders.
• Act as the first point of contact for the GM as necessary
• Manage the GM's calendar and appointment scheduling
• Read and write/reply correspondence in mail or emails
• Translating incoming letters, documents, articles by request

2. Quality Supervisor job duties:

• Monitoring and conduct periodic Quality checks on service delivery at all touch points; including quality of product/food & beverage offering.
• Working together with department leaders to discuss solutions to quality issues
• Satisfy guest expectations about the service quality
• Report on guest satisfaction indices, progress of quality improvement initiative and activities
• Investigating causes of quality problems and proposing solutions and ensure timely feedback and service recovery
• Perform other tasks when requested by General Manager.

• Best salary & bonus scheme
• 40 working hours/week, Lunch allowances
• Annual leave days, Paid birthday leave, Health Care & Accident insurance
• Dynamic, professional, and open-minded working environment

• University graduated in Hotel Management or related field
• At least 3 years working experiences in a similar role for international hotel & resort brands.

• Resume in English