LMS Technologies Việt Nam

LMS Company Description
LMS Technologies Vietnam Co., Ltd is part of the LMS Group and was founded in 1995. The company has established offices in 5 ASEAN countries, including Singapore, Malaysia, Thailand, Vietnam, and Indonesia. LMS Technologies Vietnam is committed to being the leading distributor of scientific instruments for material science. It is a 'One-Stop Solution Provider' for customers in the advanced materials, polymer technology, nanotechnology, metal/automotive technology, food, and pharmaceutical technology fields.

Responsible for Sales, Marketing, and After-sales support for products assigned in the Food, Pharmaceutical, and Cosmetics fields and Government/Academy Projects.

- As the primary contact person from LMS to customers within the defined market area served by LMS’s products.
- The position is responsible for providing high-level sales support for LMS’s customers, developing sustainable and profitable new businesses, and protecting and running the business by promoting LMS products to existing and potential customers.
- Undertake all activities required to extend, develop, and penetrate the market efficiently:
• Visiting existing and potential customers, presenting LMS products (and LMS in general), striving to develop business through commercial means or proposals of development projects.
• Build a network of contacts across several functions: purchasing and technical departments to create and maintain customer loyalty to the company.
• Attending trade fairs, conferences, seminars, or workshops.
• Actively search for new customers, analyze regularly assigned field activities, and determine the improvements required for high productivity and efficiency.
- Prepare quotations and negotiate within the agreed limits, prices, contracts, supply agreements, and payment terms, and make sure that customer behavior is correct regarding the settlement.
- Manage information flow to customers accurately and timely about delivery (product or packaging changes, cancellations, supply shortages, logistics problems, etc.), installation, and training.
- Handle prompt commercial inquiries from the customer, including complaints, and be accountable for their completion even when other stakeholders are involved.
- Submit a brief weekly/monthly report after visiting customers, including the following:
• Accurate information about customer requirements, market, and competitor actions.
• Forecast information and any other customer-related information may be requested ad hoc.