Siêu thị Aeon Citimart

1. Conduct Training Need Analysis (TNA)

- Determine necessary training demand with other Depts.

- Continuously improve TNA process to meet increasing workload and complex situation.

- Compose Training Standard Operation Process (SOP) to guide Training Officer and other Depts. Staff involved in training process.

- Get exposed to operation working environment daily, weekly, monthly to measure effectiveness of training activities & implement TNA

2. Prepare lessons

- Meet and work with other Depts. to identify the needs and execute training events.

- Design staff training programs based on company and employee needs.

- Develop full set of training materials, including Training Slides, Training Outline, Training Guideline, Test

- Plan, organize, and implement a range of training activities.

- Cooperate with the external training vendors or trainers in order to deliver adequate, effective training programs and courses.

- Transfer training content to e-learning system

3. Organize training courses

- Facilitate training sessions by leading group discussion or role-playing activities; assist foreign trainers if needed.

- Plan, get and manage training budget.

- Prepare and deliver documents, tests, forms to employees if needed, and make sure all employees are provided with adequate documents.

- Hold meetings and presentations on learning material.

- Oversee the quality of training sessions run by external vendors and trainers.

4. Evaluate training courses

- Evaluate training effectiveness and report to higher management.

- Develop, improve and redesign the quality and contents of training programs in order to enhance employee’s skills if needed.

- Conduct Grade G1, G2 tests to support the evaluation of their performance.

- Be responsible for assisting the supervision of G1, G2 staff including the hiring process, performance management, training and assigning mentors

- Continuously initiate improvement to enhance training efficiency and effectiveness