Nha Khoa Elite

- Ensure smoothly day-to-day operation and strictly follow clinic procedure
- Ensure excellent customer care to patients
- Ensure effectively working schedule of all personnel at clinic including medical team Ensure inter-departmental collaboration to ensure highest standard of care and services for patients Build up and cultivate good relationship with full-time and part-time doctors, partnered doctors, dental assistant and supporting team to ensure quality treatment, excellent patient service and smooth processes
- Develop, oversee, and monitor the implementation of standard operating procedures for the center Conduct weekly meetings with Admin and Customer Service team for any issues relating to operations and patients care
- Ensure all outsourced services are carried out in timely and cost-effective manner Lead Admin and Customer Service team to meet KPI and company target
- Support Marketing team to run internal marketing campaigns and make sure all team members are informed, evaluate effectiveness of internal marketing campaigns
- Conduct monthly and quarterly operation report and plan Support periodical reports to DOH
- Prepare and support for periodical inspection by DOH and relevant government bodies Other tasks as assigned by Board of Directors