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We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
Hitachi Digital Services Vietnam is part of a 300 strong global delivery network, supporting Hitachi Digital Services around the globe. Our employees collaborate with teams in India, Portugal, and the US, servicing customers worldwide and working on a huge variety of projects. From cloud migration to digital modernization and advanced analytics, offering operational excellence, agile delivery, and plenty of energy to work on huge transformation projects for our customers.
The role
Japanese Business Support - Call Center Staff Who Will Provide Business Operation Support Service To Japanese Clients. The Position Involves Daily Communication With Japanese Client To Handle Various Kinds Of Service Requests As Follows
- Handle queries, questions from customer.
- Check the operation/process in system.
- Give answer and resolution for customer's questions/difficulties.
- Collaborate with multiple team (Japanese team, India team) to analyze and resolve the problem.
- Bachelor’s degree or equivalent diploma.
- Japanese level: N1/N2 or equivalent (especially speaking and writing skills).
- Have experience working with Japanese customer and Japanese system.
- Good understanding of Japanese's working culture, Japanese's business manner.
- Ability to collaborate and work in a cross-functional, or multi-national team environment, work directly to client for analyses and collect requirements.
- Good at logical thinking and analysis.
- Self-motivated and eager to learn (in business domain, software engineering, language).
- High responsibility and teamwork spirit.
- Proficiency in English is a plus
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How We Look After You
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
![Công Ty TNHH Thế Giới Nha Khoa AB Công Ty TNHH Thế Giới Nha Khoa AB](https://1900.com.vn/storage/uploads/companies/logo/69/tai-xuong-6-1699328678.png)
Thế Giới Nha Khoa AB nêu cao sứ mệnh mang đến “Nụ cười hạnh phúc” cho hàng triệu người dân Việt. Đặt mục tiêu trở thành “Hệ thống nha khoa hiện đại bậc nhất”, chúng tôi không ngừng cải tiến nâng cao dịch vụ, liên tục cập nhật cơ sở vật chất đạt chuẩn Bộ Y tế. 100% thiết bị y tế được nhập khẩu từ Hàn Quốc. Bao gồm các loại máy như: Máy chụp CT ConBeam 3D Vatech, máy siêu âm PieZotome, máy khử trùng dụng cụ y khoa Runyes,... và nhiều máy móc hiện đại khác. Tất cả trang thiết bị đều được vệ sinh vô trùng theo đúng quy định Châu u, đảm bảo không lây nhiễm chéo trong quá trình điều trị.
Cung cấp các dịch vụ điều trị đa dạng chỉ với mức giá bình dân, từ chăm sóc chuyên sâu đến thẩm mỹ như: Trồng răng implant, nha khoa thẩm mỹ, niềng răng - chỉnh nha,...
Thế Giới Nha Khoa AB sở hữu 100% đội ngũ y bác sĩ nội bộ trực tiếp thăm khám, điều trị, nói không với bác sĩ dịch vụ.
Chính sách bảo hiểm
- Tham gia BHXH, các chế độ phúc lợi khác.
Các hoạt động ngoại khóa
- Du lịch hàng năm,
- year end party,
- team building…
Lịch sử thành lập
- Được thành lập vào năm 2007
Mission
Mang đến sự tự tin, nụ cười trọn vẹn cho quý khách hàng. Cung cấp những trải nghiệm tốt nhất khi thực hiện dịch vụ t ại Thế Giới Nha Khoa AB. Nụ cười của khách hàng là niềm hạnh phúc củ a chúng tôi
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