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(Senior) Technical Service Engineer
Tiger Team Industry
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
Đang cập nhật
Hạn nộp hồ sơ:
14/10/2024
Hình thức:
Toàn thời gian
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Địa điểm làm việc
- Tầng 29 Pearl Plaza, 561A Điện Biên Phủ, Phường 25, Quận Bình Thạnh, TPHCM
Tính chất công việc
Full-time
Vị trí/chức vụ
Nhân viên/Chuyên viên
Yêu cầu bằng cấp (tối thiểu)
Đại Học
Yêu cầu kinh nghiệm
Không yêu cầu
Ngày đăng tuyển
12/09/2024
Số lượng tuyển
Không giới hạn
Yêu cầu ngôn ngữ
Không
Yêu cầu độ tuổi
Không
Yêu cầu giới tính
N/A
Kĩ năng
Cơ Khí
Mô tả công việc
1. New Customer Development
Collaboration with sales team for new customers conversion
• Working with sales team to develop technical supporting plan for customer visits.
• Do presentation and convince new customers in term of products & services provided.
• Be able to analyse competitor's products and make technical comparison reports.
• Conduct field trial test onsite to prove MotulTech product's features & benefits. Total cost ownership development if required.
• Work close to product team and customer's engineering department to track oil test report and
2. Excellence Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Collaborate with sales and D-center to recommend accurate products or provide technical solution per application in time.
• Be able to provide the technical supports 24/7 if required at high professional level.
• Proactive to develop customers visit plan to monitor and check-up coolant health in period.
• Coolant and oil analysis at highly service commitment.
• Customer complaint handling on time in full (OTIF)
• Be able to collaborate D-Center and product team to develop comprehensive training material and organize training courses for sales forces and customers.
• Collaborate with sales team to develop technical packs for sales (POP, TCO, toolkit...)
3. Marketing Activity Supports
• Collaborate with technical manager and sales team to develop presentation and carry out MotulTech supports at seminar or workshop.
• Presents at exhibition or any MotulTech marketing activities if required.
Collaboration with sales team for new customers conversion
• Working with sales team to develop technical supporting plan for customer visits.
• Do presentation and convince new customers in term of products & services provided.
• Be able to analyse competitor's products and make technical comparison reports.
• Conduct field trial test onsite to prove MotulTech product's features & benefits. Total cost ownership development if required.
• Work close to product team and customer's engineering department to track oil test report and
2. Excellence Service Operation
• Comply to company compliances: code of conduct, company core values, operating procedure...
• Collaborate with sales and D-center to recommend accurate products or provide technical solution per application in time.
• Be able to provide the technical supports 24/7 if required at high professional level.
• Proactive to develop customers visit plan to monitor and check-up coolant health in period.
• Coolant and oil analysis at highly service commitment.
• Customer complaint handling on time in full (OTIF)
• Be able to collaborate D-Center and product team to develop comprehensive training material and organize training courses for sales forces and customers.
• Collaborate with sales team to develop technical packs for sales (POP, TCO, toolkit...)
3. Marketing Activity Supports
• Collaborate with technical manager and sales team to develop presentation and carry out MotulTech supports at seminar or workshop.
• Presents at exhibition or any MotulTech marketing activities if required.
Yêu cầu công việc
+ Bachelor of mechanical engineering or petroleum engineering also referred.
+ Minimum 3-year experience of technical service in industrial oil and metal working fluids or strong experience of maintenance field in metal working environment would be referred.
+ Able to design and implement technical service program on time in full.
+ Able to read and understand technical documents of lubricants and mechanical industry in English.
+ Proven ability to understand product specifications and solution mindset.
+ Practical experience to develop training material and do presentation on stage.
+ Be able to collaborate to drive oriented-result efficiency.
+ Technical knowledge and customer service mindset required.
+ Good written and spoken in English. Able to communicate in Japanese would be advantaged.
+ Good listening, communication, negotiation and presentation skills.
+ Good Microsoft office (excel, ppt, docx...) for plan development and presentation.
+ Good teamwork and commitment spirit.
+ Oriented results mindset focus.
+ Highly responsible person, mature attitude and willing to learn.
+ Willing to travel if required.
+ Minimum 3-year experience of technical service in industrial oil and metal working fluids or strong experience of maintenance field in metal working environment would be referred.
+ Able to design and implement technical service program on time in full.
+ Able to read and understand technical documents of lubricants and mechanical industry in English.
+ Proven ability to understand product specifications and solution mindset.
+ Practical experience to develop training material and do presentation on stage.
+ Be able to collaborate to drive oriented-result efficiency.
+ Technical knowledge and customer service mindset required.
+ Good written and spoken in English. Able to communicate in Japanese would be advantaged.
+ Good listening, communication, negotiation and presentation skills.
+ Good Microsoft office (excel, ppt, docx...) for plan development and presentation.
+ Good teamwork and commitment spirit.
+ Oriented results mindset focus.
+ Highly responsible person, mature attitude and willing to learn.
+ Willing to travel if required.
Quyền lợi được hưởng
Thưởng
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Bonus
Chăm sóc sức khoẻ
Health Care
Đào tạo
Training
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
Khu phố Hòa Lân 2, Phường Thuận Giao, Thành phố Thuận An, Tỉnh Bình Dương, Việt Nam
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