dsm-firmenich Belvidere NJ

Job ID

75022

Job title – Sr Sales Account Coordinator, RCB SEAJK, P&B

Location – Ho Chi Minh City, Vietnam

Job model – On Site

Support sales to manage their accounts, both externally (with clients) and internally, by managing projects administration, account management activities (such as customer data, technical data information) and routine inquiries from clients.

At dsm-firmenich, being a force for good is not optional. Diversity, Equity & Inclusion is a shared responsibility woven into our daily work, benefiting to our People, Customers & Communities and driving business value. Equal access to opportunities is a given, belonging is a shared feeling, authenticity is celebrated.

Your Key Responsibilities

• Ensure smooth and strong communication across all departments by working closely with Sales, FDM's, technical, sampling, marketing, application labs, perfumery, customer service & the client.
• Leverage resources efficiently & effectively against targeted projects to increase success rates.
• Field inquiries and requests, implement procedures, improve communications and facilitate the flow of information to support new wins and global roll-outs.
• Follow the flow of briefs from start to finish so that all needs of the client and brief are met on time. This includes:
• Receiving all briefs, either directly from customer or indirectly through commercial team. Discuss time-lines, participants, resource teams & pricing/potentials with Account Managers (AM). Continually Coordinate with key players for briefs: FDMs, Technical, and Perfumers when necessary, to ensure that all projects are running efficiently. Alert AM of any issues.
• Ensure that base and market products required for briefs are requested and obtained on time. Ensure that oils and samples are sent on time to meet deadlines. Ensure accuracy of all submissions. Ensure that necessary safety and technical documentation, presentations, and any other client documentation meets the brief requirements, and is submitted on time. Support FDM, sensory, technical, & Marketing in preparation of final client presentations. Initiate stabilities, ensuring that the tests are conducted and reported on time and read at correct intervals. Record all pertinent information in cross-reference database.Enter and maintain projects and price files. Coordinate with Account Manager on Supply Chain Notice input. Enter & manage all Supply Chain notices. Prioritize and manage the flow of customer sample requests.
• Visit client as necessary to build strong relationship. Drive/execute projects including initiating stability testing, ensuring that oils and samples are sent on time, entering submissions for briefs, entering Supply Chain notices, and enter/maintain price files. Schedule and prepare visitor agendas and arrange client meetings. Work closely (daily interaction) with Perfumery Labs, AM and other affiliate sites. Work with and mentor the Commercial Assistant supporting the Business Accelerator team. Interact with Customer Care team to resolve issues. Prepares data and reports for Commercial Team, as well as handle Special Assignments.
  
  

We bring

• Empowerment to make meaningful contributions while upholding ethical standards.
• Collaboration with experts in health, nutrition, and beauty to drive progress.
• Customer-first approach, working with world-renowned brands to turn ideas into impactful solutions.
• Opportunity to build a career making a significant impact on billions of lives, with the freedom to shape your own path.
• Dedication to creating better futures for customers, communities, people, and the planet.
• Supportive environment where individuals are empowered to progress and contribute to meaningful change.
  
  

You bring

• 3-5 years of commercial assistant experience (preferred). In depth knowledge and usage of sales working processes and rules.
• Good understanding of the business and of the sales mission and roles.
• Ability to develop and maintain good working relationship with clients (mainly back office).
• Computer literacy and in depth mastering of dsm-firmenich systems & tools: SAP, Sharepoint (and if delegated, pricing tool, demand planning, budget, LE).
• Team player, able to work with many different functions and people. Organization and rigor.
• Business Proficient in English is required to work with internal and external stakeholder.
  
  

Equal opportunities commitment

dsm-firmenich is fully dedicated to inclusion because when people feel engaged and empowered, their creativity and innovation drives unprecedented progress. We aim to build a workplace where opportunity really is equal, so everyone can thrive. We do not discriminate, there’s a place for everyone at dsm-firmenich.

dsm-firmenich is an Equal Opportunity and Affirmative Action Employer. dsm-firmenich people are as diverse as our customers. For us that includes a commitment to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant's race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, marital status, genetic information, protected veteran status, or any other status protected by law.

We are committed to providing reasonable support for disabled applicants in our recruiting process. Should you need assistance, and are comfortable to share this, please let us know.

About DSM-Firmenich

As innovators in nutrition, health, and beauty, dsm-firmenich reinvents, manufactures, and combines vital nutrients, flavors, and fragrances for the world’s growing population to thrive. With our comprehensive range of solutions, with natural and renewable ingredients and renowned science and technology capabilities, we work to create what is essential for life, desirable for consumers, and more sustainable for the planet. dsm-firmenich is a Swiss-Dutch company, listed on the Euronext Amsterdam, with operations in almost 60 countries and revenues of more than €12 billion. With a diverse, worldwide team of nearly 30,000 employees, we bring progress to life™ every day, everywhere, for billions of people.