Emasi Schools

***School: Respected EMASI/EMASI Plus school

***Report to: The Office Support Officer will report to the Office Manager.

***Job overview:
The Support Officer is responsible for supporting Office Manager in day-to-day upkeep of the buildings and all office services, ensuring it is safe, and at high standard, in managing the administrative functions of the Office team as well as maintaining the office database.

***Responsibilities:

Building hygiene supervision:
• Oversees the daily workflow, schedules, and assignments of Cleaning team.
• Check the quality of building hygiene to meets the school’s hygiene standards.
• Handle campus hygiene requests/feedback.
• Manage the cleaning supply inventory.
• Conduct daily facilities walk, weekly housekeeping checks.
• Record and report all finding about hygiene of the building.

Transportation management:
• Manage daily bus operation.
• Manage bus monitors’ schedule and daily tasks.
• Verify bus monitors’ timesheet monthly.
• Conduct induction, training & annual evaluation for bus monitors.
• Settle payment for bus monitors and transportation expenses monthly.
• Guarantee the Health and Safety of the School requirements for bus service (such as: first-aid kit, fire extinguisher, seat belts, etc....)
• Conduct the Vehicle requests and arrange buses for school trips.
• Manage the shuttle bus service: organize bus routes, conduct surveys.
• Follow up and handle requests, feedback, and complaints related to bus service.
• Record all documents related to transportation and report to OM.

Canteen Supervision:
• Confirm and keep track of the number of student meals daily.
• Manage staff lunch and visitor lunch monthly.
• Follow up HR’s confirmation about new staff and leaving staff to order/cancel meal daily.
• Ensure the canteen area and meals to meet the Food Hygiene and Safety standards and the school policies and local authorizations concerning the canteen.
• Consolidate meal quantity to do payment requests for both staff and student meal service.
• Handle requests and feedback.
• Record all documents related to the canteen service.

School uniforms
• Collaborate with the Inventory Accountant & Storekeeper in the preparation and distribution of uniforms for students and staff.

Administrative functions:
• Follow up FM Request to ensure all requests are completed properly.
• Manage database, make reports as required.
• Conduct payment requests for the services operated by OM team monthly.
• Order refreshment for staff, cleaning supply, and stationery for the office as required.

Event set up
• Coordinate with event organizers to support in terms of location, furniture, refreshment, and staffing.
• Liaising with technicians, IT department, guards, and cleaners to ensure the set-up are done as required.

Other tasks assigned by Office Manager.
On certain occasions, the Support Officer will be required to fulfil substitute when one of the members of Office Support Team is absent.