Fairmont Hotels & Resorts

Company Description

The Fairmont Hanoi will open in the Vietnamese capital before year end of 2025, making it the first Fairmont brand in the country. The 241-room luxury hotel will take design inspiration from the art of lacquer with the traditional colours of Vietnam, the Indochinese style from the French colonial period, and draws motifs from Vietnam’s dynasties. Positioned as an urban resort, our guests will be able to enjoy a very special and unique range of offerings such as eight dining and bar venues including a rooftop terrace, as well as two indoor and outdoor swimming pools, an extensive gym and an entire floor of wellness spa and bathhouse. For corporate and social groups, the Fairmont Hanoi will offer three ballrooms, the largest being a 1,100m2 grand ballroom as well as nine meeting rooms, making it an outstanding destination for meetings, conferencing and events. The Fairmont Hanoi is set to become the social epicentre of Hanoi!

Job Description

As Bar Manager, you will be the driving force behind one of Fairmont Hanoi’s most refined and experiential venues—where world-class cocktails, premium spirits, and personalized service come together. You will lead all aspects of the bar’s operation, from team development and service standards to beverage innovation and guest experience.

Responsibilities

• Oversee the day-to-day operations of the bar, ensuring exceptional service and consistent product quality
• Design and maintain an engaging beverage program, including signature cocktails, premium spirits, and curated whiskey selections
• Lead, train, and inspire a team of bartenders and bar staff to deliver professional and personalized service
• Ensure effective inventory management, cost control, and supplier relationships
• Uphold hygiene, licensing, and safety standards in compliance with HACCP and local regulations
• Collaborate with culinary and marketing teams on pairings, promotions, and themed experiences
• Create a sophisticated and welcoming bar atmosphere through thoughtful lighting, music, and guest engagement
• Monitor guest feedback and lead continuous improvement initiatives
• Represent the venue at hotel events and activations as a key ambassador
  
  

Qualifications

Knowledge & Experience:

• Minimum 5 years of progressive experience in bar operations, with at least 2 years in a leadership role
• Strong knowledge of cocktails, mixology techniques, and premium spirits, especially whiskey
• Experience in a luxury hotel, upscale bar, or fine-dining environment
• Proven ability to create innovative drink menus and train teams in service excellence
• Strong organizational, interpersonal, and leadership skills
• Certifications in mixology, WSET, or other beverage training are a plus