Frasers Property

1. Tenant Relations:
• Build up and maintain solid relationships with tenants as well as local industrial zone authorities.
• Advise and assist tenants in application and post-investment procedures.
• Address tenants' enquiries and requests in a timely manner in accordance with local regulations, organizational policies and service standards.
• Refer tenants to partners and services as required.
• Maintain updated knowledge of relevant renting legislation.
• Liaise and engage tenants on opportunities for expansion and contract renewal.
2. Collaborate with other stakeholders:
• Conduct tenants' engagement activities consistently with internal departments.
• Coordinate with internal departments for handling relevant issues related to tenants.
• Communicate with appropriate authorities for pertinent issues involving tenants and building relationships.
• Identify and propose more efficient work practices with managers and your team to support sustainability initiatives.
• Monitor and evaluate tenants' needs and requirements.
• Perform and evaluate quality control surveys to improve the services offered to present and prospective tenants.• Excellent communication skills in Chinese is complusory.
• Based in Hanoi or Bac Ninh and willing to travel among company's projects.
• 1-3 years of experience in Customer Service or Marketing.
• Experience with corporate clients in industrial is a competitive advantage.
• Able to handle multiple stakeholders and work under high pressure
• Bachelor/ Master's degree in Business Administration or Economics equivalent.
• Exceptional interpersonal skills. Positive and professional demeanor.
• Ability to prioritize and multi-task to meet deadlines in a fast-paced working environment.
• Demonstrated ability to work as a team.
• Willingness to learn and adapt in a dynamic business environment.
• Technically savvy and able to learn company-specific programs and softwareThưởng
13th month salary, performance bonus, annual salary review
Đào tạo
Minimum 40 training hours per year
Hoạt động nhóm
Annual trip, family day, and numerous employee engagement activities