Geodis Vietnam Co. Ltd.

GEODIS is a Supply Chain Operator ranking among the top companies in its field in Europe and the World. GEODIS, which is part of SNCF Logistics, which in turn is a business line of the SNCF Group, is the number one Transport and Logistics operator in France and ranked number four in Europe. The international reach includes a direct presence in 67 countries and a global network spanning over 120 countries.
With its five lines of business (Supply Chain Optimization, Freight Forwarding, Contract Logistics, Distribution & Express and Road Transport), GEODIS manages its customers Supply Chain by providing end-to-end solutions enabled by our people, our infrastructure, processes and systems.
We are looking for candidates for the position of Key Account Manager to join our team in Ha Noi:
Sales Strategy:
Contribute to the sales strategy on assigned Corporate Accounts portfolio growth objectives.
. Determine the strategies for the assigned Corporate Accounts portfolio.
. Ensure development of cross selling in Country.
. Build the wallet share of business for GEODIS with the assigned customer portfolio and their subsidiaries or affiliates.
Account Management:
Ensure the development and maintenance of customer relationships and enhance overall client portfolio, safeguard sales revenue and ensure customer satisfaction.
. Ensure increased consistency of services and pricing linked to "integrated solutions".
. Grow the share of business, as well as expand the relationships within the customer identifying influencers, gatekeepers, decision makers within the Vietnam but also to direct and align with Regional and Global KAM's to further penetrate the client organization.
. Deploy a strong consultative selling approach with assigned accounts to identify their supply chain challenges and develop value creating solutions that drive increased scope of engagement and share of wallet for Geodis.
. All account issues proactively managed and resolved using continuous improvement principles to enhance service levels.
. Improve client satisfaction based on formal feedback and surveys of your customers.
New Business:
Ensure the identification and targeting of opportunities with customized propositions.
. Provide support & leadership to local sales to develop business within portfolio of assigned clients.
. Participate to the VM Activities by supporting presentations to prospects and other clients and showcasing best practices & innovative solutions from your accounts.
. Work with VM manager to develop standardized offering from the customized solutions deployed on your customer.
. Engage with VM manager, product stakeholders, IT & management teams to create value adding service offerings that can be taken back to your clients.
Management Information:
Gather, consolidate, analyze and report management information.
. Use CRM for all RFQ's, calls and Meetings.
. Track key indicators such as volume, revenue, gross profit, manage yield.
. Gather and provide to the company feedback on competitor information through your ongoing contact with strategic customers assigned to your care.
. Provide timely and accurate reporting of relevant details as required and requested.
Business Planning:
. Drive behavior towards strategic engagement and value creation for assigned portfolio of accounts and strategic targets.
. Manage pipeline size and quality.
Organizational Culture
. Embrace the 5 values of Geodis be an ambassador by demonstrating these values in everything you say and do.
Leadership
Steer, develop and motivate the local account managers to sell, maintain and support the assigned clients.
. Customer cards in place and used to drive opportunities, innovations & growth strategy.
. Hands on Management of the accounts across [Country] using all standardized tools: QBR deck, Issue Log, Communication and Escalation Matrix, Monthly report... and ensuring same are maintained by local Account Managers.
. Regular International business travel
. Irregular working hours associated with business travelREQUIREMENTS:
• Minimum 5 years relevant experience in Key account management with at least 3-year senior sales position;
• In-depth knowledge and experience with Freight Forwarding and Supply Chain Management.
• Excellent command of spoken and written English.
• Good negotiation & presentation techniques.
• Well-versed sales techniques, consultative selling, customer psychology and purchasing patterns.
YOU WILL GET:
- Competitive salary + attractive incentive scheme
- During 2 months of probation time: 100% salary, Annual leave applied, BVI Health Insurance
- 13th month salary, Yearly performance bonus, Annual salary review
- Bonus for successfully referring new employees, Buddy program for Newcomers
- BVI Health Insurance, Annual health checks
- Full Social insurance, Health insurance and Unemployment insurance
- Internal & External Training courses
- Annual company trip, Gifts on special occasions
- 12 - 16 days off annual leave
- Professional global working environment
- Working place: Ocean Park Building, No. 01 Dao Duy Anh, Phuong Mai Ward, Dong Da District, Ha Noi
- Working time: Monday - Friday and flexible working from home schedule.Thưởng
Attractive salary with Full Social insurance, Health insurance and Unemployment insurance
Chăm sóc sức khoẻ
During 2 months probation time: 100% salary, Annual leave applied, BVI Health Insurance applied
Giải thưởng
13th month salary, Annual salary review