Mô tả công việc
- Key Responsibilities:
- Guest Service: Greet guests warmly, assist with seating, and present menus in a friendly and professional manner.
- Order Taking: Learn to accurately take food and beverage orders, ensuring clarity and attention to detail in communication with guests.
- Food & Beverage Service: Assist in serving food and drinks to guests promptly, ensuring correct orders and presentation.
- Upselling: Learn techniques for upselling menu items, special offers, and resort signature dishes, enhancing the guest experience and resort revenue.
- Guest Interaction: Engage with guests throughout their meal, ensuring their satisfaction and addressing any concerns or special requests.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure timely and efficient service.
- Cleanliness and Organization: Maintain a clean, organized, and safe dining area, including setting up and clearing tables, sanitizing surfaces, and ensuring dining areas are ready for new guests.
- Knowledge of Menu: Learn and develop a thorough understanding of the resort’s menu, daily specials, wine list, and available beverages to answer guest questions and make recommendations.
- Handling Payments: Learn how to accurately process guest payments, handle cash, and operate the point-of-sale (POS) system.
- Problem Resolution: Observe how to manage guest complaints or concerns in a professional and courteous manner, escalating issues to supervisors as needed.
- Training: Participate in training sessions to develop skills in food and beverage service, customer service, safety protocols, and the resort’s service standards.
- Health & Safety: Adhere to food safety and hygiene standards, ensuring that all health and safety guidelines are followed during service.
Quyền lợi được hưởng
- Free staff accommodation and 3 meals.
- Monthly allowance
- Activity: Birthday Party, Year End Party…
- Details will be discussed at the interview
Yêu cầu công việc
- Education:High school diploma or equivalent. No formal prior experience required, though any customer service or food service background is a plus.
- Experience: No prior experience is required; however, any customer service or hospitality experience is a plus.
- Duration: 3 - 6 months.
- Skills:
- Excellent communication skills, with a friendly and outgoing demeanor.
- Strong attention to detail and ability to multitask in a busy environment.
- Ability to work well in a team and collaborate with colleagues across departments.
- Basic math skills for handling payments and calculating bills.
- Willingness to learn and take direction from experienced staff.
- Positive attitude and strong desire to provide outstanding guest service.
Yêu cầu hồ sơ
Nhằm mang đến những trải nghiệm ẩm thực phong phú và sự thuận tiện trong đi lại cho quý khách hàng, nhà hàng Buffet nướng lẩu Nhật Bản SAYAKA tưng bừng khai trương mở rộng về quy mô và số lượng.SAYAKA là chuỗi những nhà hàng chuyên về buffet nướng lẩu kiểu Nhật. Với menu thực đơn đa dạng lên tới gần 50 món ngon và thức uống, không gian tao nhã, ấm cúng nơi đây sẽ là điểm đến lý tưởng cho các bạn trẻ, gia đình, hay những buổi tiệc nhỏ của Công ty. Sayaka Buffet Nướng lẩu Nhật Bản hiện có chi nhánh tại: - Tầng 4 Vincom Thanh Hóa, số 27 Trần Phú, Phường Điện Biên, Thành phố Thanh Hóa. - Tầng 4 Vincom Dĩ An, Đường ĐT 743, Phường Tân Đông Hiệp, Dĩ An, Bình Dương. - Tầng 4 Vincom Biên Hòa, số 1096 Phạm Văn Thuận, phường Tân Mai, Biên Hòa, Đồng Nai. - Tầng 2, Aeon Mall Bình Dương, số 1 Đại Lộ Bình Dương, thị xã Thuận An, Bình Dương - Tầng trệt Lotte Mart Gò Vấp, 242 Nguyễn Văn Lượng, P.10, Gò Vấp. TP. HCM - Số 29A-31A, Nguyễn Ảnh Thủ, Phường Hiệp Thành, Quận 12, TP. HCM