Hoiio Pte Ltd 4.6 ★

Mô tả công việc

Job Description

We are looking for a Data Product and Operations Executive to join the Data team as the company expands into more markets across the region. The candidate is responsible for planning and working on operations and project implementation.

Assisting customers and operator partners about their data and report queries.
Working closely with the Academy Team to document the knowledge for distribution and training of the internal stakeholders, operator partners and customers.
Handling questions about how the product works (through internal documentation).
Work hand- in- hand with other teams and operator partners to clear operation issues about data (Application UI/ Dashboard/ Reports). Including investigate, troubleshoot, escalate to engineers and follow up until the issue is resolved)

Viễn thông
Dịch vụ khách hàng
IT- phần mềm

Yêu cầu công việc

Can- do attitude, good adaptability, high responsibility.
Experience in dealing with international partners or customer service experience would be useful.
Proficient in English writing and speaking.
Have hands on experience with SQL is an advantage
Logical & critical thinking is the most important key to this position.
Having experience using source- available data visualization dashboard software (Kibana) is a big plus
Have experience working with data analytic tool like MS Power BI, MS Excel is an advantage
Interested in the data field generally (especially in Data Visualization, Statistical Analysis). Meticulous with numbers.
Have understanding of event stream design or Kafka framework is an advantage
Be able to work individually and part of a team
At least 1- year experience in a similar position. Fresh graduates are welcome as well.

We only hire top talents from top universities, and we always create equal opportunities for everyone to shine.

On hiring newcomers, we’d rather need a fast learner with little experience yet positive attitude than those who have a lot of experience but failed our attitude test.
We also believe that A players can only work with A players, they can’t stand B players. And we commit ourselves to create an environment where everyone constantly competes for the best.

14 days annual leaves
All the benefits of employee under Vietnam Labor Law.
Private healthcare insurance from the company.