Infodation Vietnam

3 Lý do để gia nhập công ty

• Effective Personal & Professional Development
• Onsite Opportunity to the Netherlands
• ATTRACTIVE SALARY & Relaxing Working Environment

Mô tả công việc

We are looking for a highly motivated and skilled IT Support to join our IT Team in Nha Trang, Vietnam. The ideal candidate will provide technical assistance, support, and advice to end-users for hardware, software, and systems-related issues. The IT Support will play a crucial role in ensuring the smooth operation of our company's IT infrastructure.

• Bachelor’s degree in IT, Computer Science, or related field (or equivalent work experience)
• Fresh graduate or 1 - 2 years of relevant experience is preferred.
• Hold a CCNA or MCSA certification is an advantage.

Excellent opportunities await.

• Monitor and maintain records of all hardware items, such as computers, servers, routers, switches, tools, and other equipment.
• Gather and analyze data to diagnose problems with computer systems.
• Install, configure, and troubleshoot hardware and software components to ensure the efficient operations of computer systems.
• Resolve IT support requests from employees.
• Generate sign ins for new hires during onboarding process.
• Update employees on the status of their service requests.
• Log all service requests and update tickets as needed.
• Update IT reports, labeling and manage IT assets.
• Ensure the proper functioning of printers, scanners, and other office equipment by regular maintenance.
• Collaborate with the IT team to implement and maintain IT policies, procedures, and security protocols.

Yêu cầu công việc

What we expect from you:

Is this you?

• Strong analytical, problem solving and communication skills.
• Able to set appropriate priorities, monitor progress, and organize follow-up actions.
• Time management skills to provide updates and fixes within a promised time frame.
• Multitasking skills to assists multiple employees at once.
• Ability to provide and receive feedback constructively.
• Desire to learn and committed to personal development.
• Proven experience in working with minimal supervision.

Tại sao bạn sẽ yêu thích làm việc tại đây

At Infodation Vietnam, we are bringing the best working environment in a team of the most talented developers, competitive salary package and a clear career path designed for you only. Come to join us and discover!

• A fun, creative and fast-paced working environment.
• Attractive and competitive salary, 100% salary during probation.
• We provide company laptop.
• 13th salary bonus
• Premium health checkup package.
• Lunch Allowance. Gifts and allowances for Marriage, newborn babies, Women’s Day, Men’s Day, Children’s Day and Mid-Autumn Children’s Festival; monthly birthday celebrations.
• 12-day annual leaves, Christmas Day Leave.
• Annual Performance Review.
• Teambuilding events and company trip.
• Training and career development opportunities. We support your professional development.
• Onsite opportunity to the Netherlands.
• Fully stocked kitchen with raw noodles, tea and coffee.
• Free in-house entertainment facilities.