Khai Sang

Operations and Facilities Management
• Oversee the operating systems, including but not limited to Facilities Management, Bus Service, School Meal Service, Educational Visits, Uniform, Purchasing, Nurse, IT helpdesk, Resources…
• Develop and implement the operating procedures, including but not limited to Security SOPs, Cleaning SOPs, Front Desk SOPs, Nurse SOPs; Facilities and IT Helpdesk System, Booking Systems for Rooms, Transportation and Other Equipment, Services Registration and Cancellation; School Meals Preorder, Procurement Procedures, Compliance Tracking, Educational Visits procedures, and Budget Management...
• Develop and implement departmental work plans and checklists (or other management tools) to ensure all periodical tasks are followed up and completed on time.
• Facilitate proper insurance coverage, required inspections, testing and preventative maintenance plan;
• Ensure all support or service requests are responded to and completed within the approved timeline, the output meet the school’s standard, and messages, in all forms, delivered to parents and staff reflex school’s exceptional image;
• Proactively find ways to improve and/or expand school services, and enhance unparalleled experience for customers;
• Develop departmental budgets; ensure the expenditure of Office Management Department is within approved budgets and every expense is sensible and reasonable;
• Facilitate the implementation of procurement policies, especially ensure all facility purchasing acquisitions meet H&S and aesthetic standards, develop and oversee the overseas order system;
• Ensure record of building documents, including as-built drawings, school layouts, building maintenance checklists are kept and accessible for all relevant stakeholders;
• Conduct regular site walks, periodic Health and Safety checks, Kitchen checks…, ensuring all set ups are in place, ensuring assets and resources are used appropriately and in respectful manner, the school is clean, tidy and safe;
• Anticipate breakdowns or potential issues to make proper response plans and to adapt the operating procedures;
• Oversee school asset lists. In coordination with the accounts team, conduct annual asset inventory;
• Provide training for stakeholders on housekeeping rules;
• Ensure proper signage is displayed around the school, giving clear instructions or restriction to staff and visitors.

Health and Safety and Safeguarding
• Assist Head of School in developing and/or implementing Health and Safety and Safeguarding policies and procedures, including but not limited to Visitors, Fire Evacuation, Lockdown, Use of Pool and other Sport Facilities; Care Plans for Students and Staff who suffers from special health condition …
• Provide training on Child Protection to non-English speaking staff.

Compliance
• Capture and organize key school data with reliability for the creation and completion of various compliance reports.
• Ensure that all fire, and safety regulations and procedures are implemented ensuring the well-being of all school staff;
• Manage and successfully complete all necessary compliance reporting to the Local, MOET/DOET and Khai Sang stakeholders.

People Management
• Manage performance of staff in Office Management department fairly and with integrity;
• Proactively explore, propose opportunities for their continuous professional development;
• Provide them with appropriate coaching, mentoring, training.

Any other tasks assigned by Line Manager.