Khai Sang

In order to facilitate the expansion and restructuring plan of our organization, we are looking for additional talents to join our team. You are welcome to apply if you see your expertise and qualifications align with our requirements.

Report to: HR Manager

Job Overview:
The HR Officer is responsible for overseeing and managing various human resources functions. This role involves implementing HR policies and procedures, supporting recruitment and onboarding processes, administering employee benefits container, maintaining employee records, and fostering a positive work environment. The HR Officer collaborates closely with school administrators, faculty, and staff to ensure effective HR operations in alignment with the institution's goals and values.

Responsibilities and Duties:
• Oversee HR General, C&B, Employee Relations, Recruitment & Training responsibilities with the support from HR Corporate Team;
• Manage professional communications and announcements aimed at keeping staffs informed of key updates;
• Maintain accurate and up-to-date HR records (electronic and hard copies) and handle filing in a professional and careful manner;
• Prepare HR reports and metrics for management review;
• Stay informed about HR trends and best practices and suggest improvements to enhance HR operations.

Compensation & Benefits:
• In charge of timely and exactly payment of monthly salary, allowance, OT, Incentive, SHUI, PIT, final payment for Expat and Vietnamese employees;
• Control employee time sheets/ attendance and reconcile with payroll;
• Annually coordinate across operation department to collect information and consolidate the final and approved leave plan and follow-up unplanned annual leave;
• Process declaration and claim procedures of sickness, maternity, convalescence to Social Insurance authorities;
• Prepare and timely export periodical and ad-hoc reports to DOET, DOLISA, Social Insurance and other authorities;
• Proceed applications for PIT code for employees and registration for dependent relief;
• Handle PIT declaration and finalization;
• Regularly and timely input, maintain and keep up-to-date the staff database and employee information;
• Handle document processing for personnel changes in the company upon request (promotion, termination, transfer, salary adjustment, disciplinary measure…);
• Handle general healthcare insurance (get quotations for comparison, arrange proposal, receive employee feedback, supporting claims, etc.);
• Follow up staff performance appraisal; renewal of labour contracts, promotion, allowances and other monetary benefits container;
• Analyse market compensation policies, government newly released regulations and prevailing wage rates to develop competitive compensation plan;

Employee relations:
• Record and respond to staffs’ enquiries in a professional and timely manner, or escalate the issue and propose proper solutions to Line Manager;
• Conduct investigations and administer progressive discipline policy and procedures as directed by Line Manager;
• Facilitate termination process, which involves exit interviews or other informal discussions;
• Consult and provide timely advices to Manager or higher level for the purpose of compliance with labour laws, school and HR policies;
• Keep the team up-to-date of changes or updates in labour laws;
• Support for staff events (year-end party, school trip, etc.) and in gift-giving seasons;
• Coordinate to organize company events (as assigned) which are under HR’s function.

Recruitment & Training:
• Handle recruitment for assigned positions and support the team in other recruitment activities;
• Collaborate with hiring managers to identify staffing needs and ensure timely filling of vacancies.
• Maintain recruitment metrics and provide regular reports to management.
• Monitor check-in procedures and deliver induction to ensure newcomers feel welcome on their first date;
• Prepare service and employment offers/ contracts;
• Oversee logistics for training activities;
• Coordinate with related parties and external training providers to organise training courses where needed;
• Evaluate the effectiveness of training initiatives and make recommendations for improvement.

Expat Formalities
• Be responsible for collecting required documents and preparing applications for expat formalities (work permit, TRC, visa, etc.);
• Coordinate with related parties to manage all aspects of expatriate formalities, including visa processing, work permits, and immigration requirements.
• Collaborate with relevant government agencies and external vendors to ensure compliance with local regulations.
• Assist expatriate employees with relocation logistics and support their integration into the organization.

And other tasks assigned by Line Manager.