Mitsui & Co. Global Logistics

The Business Development Executive is a crucial role of our Integrated Logistics team, reporting to the General Director and Business Development Manager.

A - Job responsibilities:
1.Customer Acquisition:
• Actively seek and identify potential customers in the logistics and supply chain sector.
• Develop strategies to acquire new business accounts and expand the customer base.
• Generate sales leads through various channels such as cold calling, networking, attending events, and leveraging online platforms.
• Attend logistics events, trade shows, and conferences to network with potential clients and stay updated on industry trends.
• Represent the company in a professional manner in various logistics forums.
• Build and maintain a database of potential clients.

2.Proposal Development:
• Understand clients' needs to propose tailored logistics solutions.
• Build and maintain strong relationships with key decision-makers in client organizations.
• Create and present compelling business proposals and solutions to potential customers.
• Collaborate with company’s internal teams and obtain competitive buying prices to propose client with customized solutions and competitive prices that meet client’s requirements.

3.Sales and Negotiation:
• Close deals and achieve sales targets by acquiring new business in warehousing, distribution, freight forwarding, transportation, e-commerce fulfilment…
• Negotiate terms and conditions of services contracts with customers, including pricing, service levels, terms and conditions … to ensure mutually beneficial agreements.
• Set up new business scheme, standard operating procedures (SOP), operations flow... for the new business.
• Communicate client requirements and expectations to internal teams.

4.Performance Monitoring and Reporting
• Monitor and report regularly (weekly, monthly) to General Director on business development activities including sales plan, progress and results.
• Address any issues promptly and work towards continuous improvement.

5.Customer Relationship and Service Improvement:
• Liaise regularly with customer to maintain good client relationship and understand their satisfaction levels as well as to identify areas for continuous service improvement
• Implement changes to enhance customer satisfaction and loyalty.