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Nature And Scope Of Job Duties & Routine Reports
Develop FJ&T category in our retail network:
- Adapt BU buying and assortment strategy to match our local needs
- Ensure stock and VM are reflecting stores potential and sales opportunities, in partnership with VM team
- Analyze sales and client data to capture trends and further refine business strategy, together with CDM team
- Closely collaborate with store teams to achieve category targets
- Set appropriate targets and drive incentive plans when needed, making sure all opportunities are optimized
- Assess, plan and follow-up business potential on HJ sales, depending on yearly events & store stock rotations
- Work closely with retail management teams to identify and develop potential clients to FJ&T
- Weekly review and report on projects status and sales/products/clients/staff progress
- Spend 30% of working time in store, observing selling ceremony, participating in Diorly/meetings to refresh the team on FJ&T, engaging in on the floor coaching
- Be the referent on product knowledge and enquiries
- Define Learning & Development plan for Vietnam retail teams, with different levels of seniority, expertise and role to play in driving the business, from everyday core to high-end events, in close partnership with Training team.
- Go beyond product information in order to drive engagement and commitment to the category, including general & competition knowledge, selling skills & tips, best practices sharing
- Develop sales staff to support client development and business expansion
- Build a consistent and comprehensive data pool for our top clients, in support of building and strengthening long-lasting client relationships, including of strong potential clients from competition.
- Design yearly top client engagement plan, especially regarding HJ overseas trips and events
- Orchestrate product launch plan adaptation locally, from network strategy to client targeting and follow-up
- Ensure client engagement opportunities are maximized during key business periods and initiatives
- Set KPIs and targets regarding client recruitment, retention and upgrade in line with CDM team All Dior direction, and implement actions, accordingly, based on profound understanding of our client base profile and habits
- Weekly reports: Core sales & estimated landing for coming week/month, MTD/MTG High-end sales, competition & market events, retail/clients feedback
- Monthly reports: Sales / Business review / new launches performance, HJ invoicing plan, sharing from other markets/region, competition highlights, upcoming events/trips status, specific info from Global/Regional teams
- Quarterly: Client segmentation, status update & strategy to recruit/retain/upgrade, Team capabilities observation & action plan, upcoming launches etc
- Ad hoc reports when needed
Education & Professional Qualifications
Tertiary education
Work Experience
Minimum 5 years’ experience within jewelry and luxury retailer
Skills
Language – English is a plus, Management skills, Microsoft Office, People skills, Public speaking / presentation skills, Business sense, Problem solving skills, Resolve conflict skills
Qualities
Goal driven, Self-motivated, Team player, Strong leadership, Creative, Dynamic, Independent, Strong customer relationship management skills, Proper grooming
Thành lập năm 1946 bởi nhà thiết kế cùng tên Christian Dior, ngày nay công ty cho mắt các thiết kế và chuỗi bán lẻ trang phục may sẵn, đồ da, phụ kiện thời trang, trang sức, đồng hồ, nước hoa, mỹ phẩm trang điểm và chăm sóc da đồng thời duy trì duy trì truyền thống công việc sáng tạo ra các sản phẩm may đo cao cấp được công nhận (thuộc nhánh Christian Dior Couture). Dù hãng thời trang Christian Dior chủ yếu các sản phẩm cho phái nữ, công ty còn mở dòng Dior Homme cho nam giới và thương hiệu thời trang trẻ em baby Dior. Các sản phẩm được phân phối trong các cửa hàng theo danh mục rộng khắp toàn cầu cũng như qua các cửa hàng trực tuyến.
Review Christian Dior Couture
Review Highlights
Cập nhật 15/07/2025
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