Manage and be responsible for activities related to product/ Solution/ Journey development and management for division through:
- Product/ Solution/ Journey design, embedded with customer experience required
- Product/ Solution/ Journey policy và guidelines
- Provide training knowledge on Product/ Solution/ Journey
- Other tasks assigned by department Head/Director
- Deploy, coordinate with stakeholders and participate in the development and administration of policies related to customers:
- Building and managing product trees and related documents of customers;
- Coordinate with stakeholders to ensure the effectiveness of risk management, excluding legal risks, operational risks, compliance risks;
- Responsible for the management, development, adjustment and standardization of regulations, guidelines, products/packages/business programs/solutions of the Division in accordance with the law, Techcombank's general policies và customer's need.
- Development of products/product packages/Business programs/solutions
- Responsible for/coordinating feasibility assessment and proposing product/solution development ideas, product/solution development planning
- Responsible for/coordinating in building/adjusting products/product packages/solutions, sales programs to meet the needs of each segment/sub-segment/region/sub-sector on the basis of CVP
- Building operating procedures – systems and services
- Responsible for/coordinating design, construction, development, adjustment of operating processes from the perspective of product/product package/Biz program/solution, update problems (if any), propose alternatives, process improvements, modifications
- Responsible for implementing or coordinating with Internal Divisions to improve and automate operational and service processes
- Price and fee policy:
- Responsible for/coordinating the development/adjustment and management of product/package/solution pricing models/promotions by segment/sub-segment, by regions/areas on the basis of CVPs, policies and orientations of Techcombank.
- Develop and manage pricing policy/governance framework for customers
- Monitoring/coordinating product portfolio management/product packages/solutions/promotions
- Responsible/coordinating for monitoring và managing the effectiveness of products/product packages/Biz program and proposing solutions to improve operational efficiency
- Project:
- Participate in projects related to products/solutions for business customers
- Training and capacity development:
- Drafting training documents for Products/Solution
- Participating in and implementing sharing / training / coaching for consulting forces on products and solutions
- Other tasks assigned by the department head
Key Accountabilities (3)
Key Relationships - Direct Manager
Director/Head of function
Key Relationships - Direct Reports
None
Key Relationships - Internal Stakeholders
Other units in Division, other units in TCB
Key Relationships - External Stakeholders
Customers, organizations, business associations, state agencies (GSO, tax authorities ...)
Success Profile - Qualification and Experiences
- Bachelor's degree in Economics / Finance / Banking / Marketing / Business Administration
- Priority to have a master's degree or higher
- Understanding of solutions to improve performance of division (resource, system, operations, risk management)
- Understanding of banking activities
- Understanding of strategy, business model, CVP
- Mimimum TOEIC 650 or equivalent
Đất Xanh Miền Trung được thành lập ngày 8/4/2011, đã khẳng định thành công vị thế của một nhà phát triển bất động sản tiêu chuẩn quốc tế với hàng loạt dự án danh tiếng tại Việt Nam.
» Với chiến lược phát triển bền vững được chuẩn bị từ nhiều năm trước, Đất Xanh Miền Trung đã chính thức chuyển mình từ doanh nghiệp bất động sản trở thành doanh nghiệp đa ngành, cung cấp hệ sinh thái sản phẩm, dịch vụ quy mô, đạt chuẩn quốc tế tiên phong khu vực và cả nước. Theo đó, loạt danh mục 8 thương hiệu sản phẩm và dịch vụ bao gồm: Regal Homes, Regal Hotels & Resorts, Regal Mall, Regal Food, Regal Office (thuộc dòng luxury) và Castia Homes, Castia S, Castia Lifestyle (thuộc dòng premium) với hàng chục thương hiệu thành viên tiếp tục mở rộng trong thời gian tới.
» Tiếp nối Đất Xanh Miền Trung, các công ty Regal Homes, Regal Food, Regal Mall, Regal Hotels & Resorts sẽ trở thành các thương hiệu trị giá tỷ đô tiếp theo của Đất Xanh Miền Trung, mang tới bản sắc độc đáo và mô hình trải nghiệm tiện lợi, sang trọng khác biệt cho khách hàng trong một hệ sinh thái hoàn thiện, toàn diện.