Check messages from customers via email, hotline, and social media...and support to handle related issues Assist in working with sales team/ CS team to check customers' information Make the call to the old customers and support them if needed Other requirements assigned by the direct supervisor.Current undergraduate or graduate student, recent graduate from economics, business administration, marketing, journalism, public relations, or related fields Have relevant experience through real work or extracurricular activities Excellent communication skills, customer orientation mindset Willing-to-learn and Willing-to-do mindset Understanding and using office information technology: work, excel... proficiently is an advantage Be able to work full-time/part-time.Monthly allowance ELSA Speak Premium Account during internship Internship confirmation with company stamp Working with seniors in real projects Happy Hour and other internal activities Experience the true startup spirit of a fast growing and well funded Silicon Valley startup Opportunities to grow professionally and play a critical role to shape the next stage of our company's growth Opportunity to create an impact on the lives of 1.5 billion language learners around the world Experience the true startup spirit of a fast growing and well funded Silicon Valley startup