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Check messages from customers via email, hotline, and social media...and support to handle related issues
Assist in working with sales team/ CS team to check customers' information
Make the call to the old customers and support them if needed
Other requirements assigned by the direct supervisor.Current undergraduate or graduate student, recent graduate from economics, business administration, marketing, journalism, public relations, or related fields
Have relevant experience through real work or extracurricular activities
Excellent communication skills, customer orientation mindset
Willing-to-learn and Willing-to-do mindset
Understanding and using office information technology: work, excel... proficiently is an advantage
Be able to work full-time/part-time.Monthly allowance
ELSA Speak Premium Account during internship
Internship confirmation with company stamp
Working with seniors in real projects
Happy Hour and other internal activities
Experience the true startup spirit of a fast growing and well funded Silicon Valley startup
Opportunities to grow professionally and play a critical role to shape the next stage of our company's growth
Opportunity to create an impact on the lives of 1.5 billion language learners around the world
Experience the true startup spirit of a fast growing and well funded Silicon Valley startup