Would you like to become part of the world's most international company in the world that is also a Top Employer and a No. 1 World’s Best Workplace?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and deliver excellence in a digital world, AS ONE!
YOUR TASKS
- Development and deployment of business initiatives (within the Global Sales Process) to improve productivity and employee motivation in the pursuit of larger organizational goals. The candidate will also assume the role of COMET Business Administrator, and assist the CPR team in Commercial-related projects.
- Support the CPR team on complementary tasks and responsibilities deemed necessary by the Commercial Planning & Research Manager.
- Provide coaching expertise, project management leadership, and business support to the SG Commercial team (GMNC & NSG) through people development for the purpose of nurturing productivity and employee motivation/satisfaction gains, as part of the Commercial Team’s commitment to Business & Sales Excellence.
- Provide Coaching leadership (coaching audit, script development, skills gap checklist, pre-call planning, etc) to all Sales Segments, to improve customer experience, achieve organization intentions, and increase individual productivity.
- Represent SINCO as the COMET Business Administrator, implementing COMET-related training and projects to increase data quality and compliance to GSP.
- Collaborate with regional Sales Training team to assist or conduct Sales Training activities/projects.
- In cooperation with the HR department, develop and deploy harmonized human resource processes and industry-leading selection, recruitment, and people development practices.
- Review current in-house owned/developed and external solutions.
- Review and agree, manage training activities within the allocated training budget.
- Champion career development initiatives for Commercial employees.
- Collaborate with APEM COMET Lead to implement regional lead CRM initiatives.
- Manage external consultants for the customization/development of programs that specifically meet sales training needs: research, program design, and testing/validation of programs before implementation.
- Develop an intimate understanding of the business processes and deliverables of the various Sales Segments, so as to provide relevant coaching advice to Sales Reps & Managers.
- Participate proactively to improve the adoption of the Sales Process.
- Develop a consistent approach to sales learning that is effective and ‘accelerated learning’ based, through the adoption of learning technologies and synergy with local and Global Sales Process.
- Ensure that training schedules are observed, training logs are maintained, training logs are forwarded to HR, and training utilization and summary are forwarded to HR.
- Experience in senior management
- 3 years experience leading development and delivery of learning solutions in a service industry
- Experience in developing training solutions and delivery / support collateral, ideally in a sales environment.
- Experience of leading change management projects cross culturally and in a multi-dimensional matrix environment
- Experience with sales processes, systems and Sales Force Automation (preferable)
- Degree in Business Administration or related disciplines
- English: Fluent (written and spoken)
- Skills: Presentation skills (excellent),Facilitation and training skills (excellent),Software skills (Word, Excel, PowerPoint, etc.),Sales skills,Sales management skills
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of “Respect and Results”.
- Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
- Employee hobby clubs, sports championships.
We look forward to receiving your application!
CÔNG TY CỔ PHẦN GIẢI PHÁP CÔNG NGHỆ FELIX (FELIXTECH) là thành viên của Tập đoàn Công nghệ - Thương mại - Dịch vụ - Đầu tư Felix (Felix Corporation)
Lĩnh vực hoạt động của Felix Corporation:
F - Financial Services : Dịch vụ tài chính
E - Ecommerce : Thương mại điện tử trực tuyến
L - Labor Services : Dịch vụ lao động, việc làm, đào tạo
I - Investment Services: Đầu tư và quản lý tài sản
X - Xya : Nông nghiệp, đổi mới sáng tạo, nghiên cứu phát triển
FELIXTECH đặt mục tiêu trở thành nhà cung cấp LEADs hàng đầu thế giới giúp kết nối cung cầu đa dạng, nhanh chóng, an toàn và tiện lợi theo tiêu chuẩn quốc tế. Với nền tảng công nghệ Felix, chúng tôi cam kết mang đến các sản phẩm, dịch vụ sáng tạo, an toàn và tiện lợi cho các bên liên quan. Chúng tôi đặc biệt chú trọng phát triển nền tảng số cho các lĩnh vực: Ngân hàng, Bảo hiểm, Tài chính, Bất động sản, Tạp hoá, Chợ online,...
Truy cập Trang thông tin hoạt động: https://felixgroup.vn
Truy cập đến Sàn GD TMĐT Felix: https://felix.store