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CÔNG TY CỔ PHẦN THƯƠNG MẠI DUY ANH (Ipp Travel Retail)
Research/Sales Director - APAC (Vietnam)
IPP Travel Retail
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 09/12/2024
Hạn nộp hồ sơ: 07/06/2025
Hình thức: FULL_TIME
Kinh nghiệm: 5 - 6 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Location: APAC Region, preferably Vietnam / Indonesia / Malaysia / Thailand

About Us

TGM Research is one of the fastest growing and most innovative market research companies, offering valuable insights to businesses across various industries. We are committed to delivering high-quality market research solutions to our clients by connecting them with the right participants through our online panels.

Job Description

As a Research/Sales Director at TGM Research, you will play a crucial role in building and maintaining strong relationships with our clients. You will be responsible for managing and growing key client accounts, ensuring client satisfaction, and maximizing their utilization of our online panels.

Along with promoting and selling our research/panel services, you will be the main point of contact with the client and directly managing/supervising the project execution with the support of a fieldwork team.

Finally, you will also be involved in strategic activities to identify and generate new streams of business to grow your team territory.

Responsibilities

  • Identify new market opportunities, opportunities for account expansion and upselling of additional services, driving incremental revenue generation.
  • Provide leadership in business development efforts by participating in high-level pitches, negotiations and client meetings, driving the acquisition of new clients and expansion of existing accounts.
  • Manage and grow a portfolio of key client accounts (medium to big size/complexity), ensuring client satisfaction, retention, and revenue growth.
  • Coordinate the execution of complex research projects, ensuring timely delivery of results.
  • Provide full guidance for sampling strategy development and monitor fieldwork performance.
  • Maintain excellent day-to-day communication with clients, advising on potential roadblocks and corrective actions to ensure the best service and client satisfaction throughout the project lifecycle.
  • Monitor project financials and performance metrics, ensuring projects are delivered on time, within budget, and to client expectations.
  • Identify areas for cost optimization and revenue enhancement, driving overall project profitability..

Qualification

  • 5-10 years of experience in both account management and/or project management within the market research, consulting, or online panel industry. The ideal candidate would already possess both skills.
  • Strong communication and interpersonal skills.
  • Fluent English and another Asian language (preferably Vietnamese, Bahasa, Malay, Thai)
  • Excellent problem-solving abilities.
  • Entrepreneurial mindset – every day is different: we try, we fail, we try again and succeed.
  • Ability to work independently and as part of a team.
  • Proficiency in using CRM software and Microsoft Office Suite.
  • Research/Statistics/Data Science background is a bonus.

Benefits

  • Competitive salary and performance-based bonuses
  • Professional development opportunities
  • International Team setup
  • Flexible Working Policy
  • A collaborative and innovative work environment
  • Working with newest technologies and using modern tools (including MacBook)
  • 21 days of holidays + bank holidays

If you are a proactive, client-focused individual with a passion for market research and online panels, we invite you to join our team and help our clients succeed in their research endeavours.
Khu vực
Báo cáo

CÔNG TY CỔ PHẦN THƯƠNG MẠI DUY ANH (Ipp Travel Retail)
IPP Travel Retail Xem trang công ty
Quy mô:
200 - 500 nhân viên
Địa điểm:
Số 37, đường Hồng Hà, Phường 2, Quận Tân Bình, Thành phố Hồ Chí Minh, Việt Nam

IPP Travel Retail là bước đi chiến lược của IPPG nhằm chinh phục ngành hàng tiêu dùng và dịch vụ phi hàng không. Sau 20 năm, IPP Travel Retail đã phát triển chuỗi cửa hàng bán lẻ từ cửa hàng miễn thuế tại sân bay quốc tế và siêu thị miễn thuế tại các cửa khẩu với đa dạng dịch vụ từ: thời trang, quà lưu niệm đến ẩm thực và quảng cáo. 
Với chất lượng sản phẩm cao cấp & dịch vụ chuyên nghiệp,  IPP Travel Retail đã và đang đáp ứng mọi nhu cầu thiết yếu của khách hàng và trở thành đối tác của các cảng hàng không quốc tế lớn nhất Việt Nam hiện nay.

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