TQC SOLUTION

Product Ownership & Delivery

• Create a product roadmap in collaboration with the business using market, customer and business insights to inform your decisions
• Use data to help with decision-making and identify optimal impact areas
• Continuously experiment and test new growth initiatives to optimise and improve the product
• Monitor and adapt the product vision and roadmap as things change in the market, and with our business

Backlog Management

• Apply a strategic mindset to user story prioritisation and delivery
• Balance business goals and customer desirability with what can feasibly be delivered (technically and within available time)
• Represent the business, customer and brand in decision-making prioritisation during release and sprint planning
• Able to identify, filter and prioritise customer complaints and feedback

Collaboration and Team Management

• Collaborate with designers and product leadership team to plan, undertake and input results of testing and performance measurement into future release and roadmap planning
• Work with our Design Team to ensure interface designs appropriately meet the wireframes, user stories and acceptance tests
• Collaborate with Technical Architects and Developers to ensure the product vision and designed solutions are feasible and viable
• Collaborate with finance, business operations and support teams to create rollout and implementation plans for existing customers, while tending to support tickets as the subject matter expert