The Access Group ★ 4.1

We're looking for people to join the Access family, who share our passion for believing in better, and who will help us continue to grow.

Love Work. Love Life. Be You. - is central to our success and how we give our customers the freedom to do more of what's important to them.

What does Access offer you?

We offer a blended approach to office work, encouraging you to collaborate and connect in one of our thriving offices. We deliver on what we say, taking the development of our people seriously. We'll work with you to progress your success plan and provide opportunities to accelerate your career.

On top of a competitive salary, our wellbeing days take you 25 days leave a year and a health contribution, you'll also be able to choose from a range of benefits to suit you. We're an organisation that likes to give back, so you'll also have three charity days allocated to support a cause that matters to you.

Position Summary:

We are seeking a talented and dynamic Business Analyst to work on a high profile and strategically significant project within the Recruitment Division at the Access Group. We want to create an outstanding user experience for our customers, and for us this starts with high quality requirements, which is why the Business Analyst will be a crucial and integral part of the project team. The holder will work closely alongside Product Managers, UX designers and Developers and other stakeholders including some customers to develop requirements for our Volcanic product.

About you:

You are an excellent analyst who is not afraid to get your hands dirty in order to understand where the real business problems lie and can communicate complex concepts clearly and succinctly.

Day-to-day, you will:

• Collaborate with teams to gather detailed requirements, translate them into user stories, and break down complex features for efficient delivery, ensuring alignment with both short-term and long-term goals.
• Shape requirements for AI-powered features, focusing on smart workflows and personalized experiences, while also championing user experience by conducting journey mapping and ensuring features are customer-centric and accessible.
• Facilitate stakeholder communication to ensure shared understanding, clearly convey decisions, and maintain comprehensive documentation of requirements and workflows for traceability.
• Provide clarity to quality assurance teams, support user acceptance testing, and leverage feedback and analytics to drive continuous product improvement and team capability.

Your skills and experiences might also include:

• Degree-level qualification or equivalent, coupled with demonstrable experience in a Business Analyst or a comparable role.
• Passion for creating excellent user experiences or some prior UX experience is highly desirable.
• Proven ability to make sound decisions, identify root causes in ambiguous situations, and efficiently solve problems through insightful questioning and assumption testing.
• Excellent active listening, clear and concise communication, ability to maintain composure under stress, and a continuous learning mindset.

What are we all about?

The Access Group is one of the largest UK-headquartered providers of business management software to small and mid-sized organisations in the UK, Ireland, USA and Asia Pacific. It helps more than 100,000 customers across commercial and non-profit sectors become more productive and efficient. Our products and solutions go beyond providing technology, we connect the right people with the right data, at the right time, through Access Workspace.

At Access, we are committed to creating a welcoming and inclusive environment where everyone can thrive. If you're excited about this role, (even if your previous experience doesn't align perfectly), you might just be the perfect fit for us! We wholeheartedly believe in equality for all and the transformative power of diversity. Why not join our vibrant team where you can love what you do, love how you live, and most importantly, be authentically you? Let's make a difference together.

Love Work. Love Life. Be You.

What does Access offer you?

• A very attractive salary package
• 25 annual leave days per year+public holidays
• Hybrid flexible working mode
• Social Insurance on Gross salary
• Yearly health check-ups
• Bao Viet Premium medical insurance
• Annual company trip

At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be whom we are looking for.

We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!

What's holding you back? Come and be part of our Amazing Access Family!

Love Work. Love Life. Be You.

What does Access offer you?

• A very attractive salary package
• 25 annual leave days per year+public holidays
• Hybrid flexible working mode
• Social Insurance on Gross salary
• Yearly health check-ups
• Bao Viet Premium medical insurance
• Annual company trip

At Access we're all about helping everyone Love Work and Love Life. Why? Because we believe people can only be their best when they can be themselves. So, if you are excited about this role, but your past experience doesn't match perfectly, we'd still love to hear from you. You might just be whom we are looking for.

We love the fact that we're all different. We believe by having more diverse perspectives at work improves how we run our business, helps us to better support our customers, and when you think about it, it's just more fun!

What's holding you back? Come and be part of our Amazing Access Family!

Love Work. Love Life. Be You.