Tìm thấy 0 việc làm đang tuyển dụng
Moderation Quality Assurance Supervisor - Vietnamese Speaker
Amer Việt Nam
17 việc làm
1 lượt xem
Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
09/12/2024
Hạn nộp hồ sơ:
01/02/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
2 - 3 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
The Governance and Experience team is a global team responsible for ensuring that our platform provides a safe, welcoming, and enjoyable experience for our Merchants, Creators and our community. We value user satisfaction and work on policies, rules and systems to ensure quality.
We are hiring a Moderation Quality Assurance Supervisor to help with the enhancement of our policies as well as guarding the safety of our content and product listings of the Vietnamese market.
Responsibilities
About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.
Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.
About The Team
The Governance and Experience team is a global team responsible for ensuring that our platform provides a safe, welcoming, and enjoyable experience for our Merchants, Creators and our community. We value user satisfaction and work on policies, rules and systems to ensure quality.
We are hiring a Moderation Quality Assurance Supervisor to help with the enhancement of our policies as well as guarding the safety of our content and product listings of the Vietnamese market.
Responsibilities
- Grow the local moderation quality assurance team and oversee their day-to-day operation for Ecommerce business
- Work with vendors to ensure quality targets are met by providing training programs and quality related refresher
- Lead a multi-language moderation QA team and act as the main point of contact for quality assurance and content quality assessment tasks
- Continuously evaluate outcomes, propose improvements for auditing procedures, and ensure a high level of productivity and quality
- Develop and maintain QA programs complementary to the quality system, corporate objectives and policies
- Report, analyse, and provide insights on our quality process
- Provide reports and support the Moderation QA Manager
- Responsible for localizing working processes and strategies, solving content concerns for local users with cross-functional teams such as content operations, product, engineering, legal and public relations
- Bachelor’s Degree or equivalent education/experience, advanced degree is preferred
- 2+ years experience working on content quality, safety or policy in a major tech or media company
- Recent and minimum 2+ years experience as Team Lead/Quality Manager/ Technical Lead
- Great people management skills and currently managing large multicultural teams with diverse skills
- Deep understanding of e-commerce compliance requirements and internet governance management
- Demonstrate good judgment, training and management skill
- Excellent written, verbal and interpersonal communication skills in English & Vietnamese for cross-region collaboration with internal stakeholders and external collaboration with local BPO vendors in Vietnam.
Khu vực
Amer Việt Nam
Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Lô LA9, Đường Số 1, KCN Xuyên Á, X. Mỹ Hạnh Bắc, H. Đức Hòa
Công ty TNHH Amer Việt Nam là một chi nhánh tại Việt Nam của tập toàn Amer. Tập toàn AMER chuyên về lĩnh vực dầu bôi trơn, chống rỉ và chất tẩy rửa phục vụ ngành công nghiệp, hiện có 7 nhà máy sản xuất cùng 2 trung tâm nghiên cứu và phát triển công nghệ, trong đó có hơn 6.000m2 phòng thí nghiệm và hơn 500 thiết bị thí nghiệm đẳng cấp quốc tế. Tất cá các sản phẩm dầu động cơ đều được chứng nhận bởi Viện Dầu khí Hoa Kỳ API(American Petroleum Institute). Tất cá các nguyên liệu thô và sản phẩm được kiểm tra theo tiêu chuẩn ROHS của EU và không chứa các chất cấm. Amer miễn phí cung cấp các dịch vụ cho khách hàng như: hướng dẫn rửa bể dầu và thay dầu tại chỗ, hàng năm định kỳ kiểm tra chất lượng dầu và cung cấp báo cáo kiểm tra.
Những nghề phổ biến tại Amer Việt Nam
Bạn làm việc tại Amer Việt Nam? Chia sẻ kinh nghiệm của bạn
Amer Việt Nam
Click để đánh giá