BTM GCS VIETNAM

Company Description

IMT Solutions is a digital transformation and IT services provider with offices in Singapore, Japan, and Vietnam. Specializing in Cloud migration, AI/MLOps, RPA, and Synthetic Monitoring platforms, we help leading enterprises resolve technology challenges. Our R-One Recycling ATM won the award for "Most Innovative Project" in 2022. We serve clients across various industries, offering services like Outsourced Product Development, Mobile App Development, and Robotic Process Automation.

Role Description

The job will entail the following:

- Gather and analyze business requirements from stakeholders and translate them into functional specifications.

- Collaborate with cross-functional teams (product managers, developers, designers) to define user flows and wireframes aligning with business objectives and design principles.

- Conduct research and user testing to understand the needs, pain points, and behaviors of end users, incorporating this data into business solutions.

- Develop wireframes, prototypes, and mockups when needed to support business case development and ensure that design solutions align with business needs.

- Lead the creation of process flows, user stories, and functional specifications that outline both business and user interface requirements.

- Ensure consistency in UI/UX across different platforms by developing and maintaining design systems, and collaborating with UX/UI teams to ensure scalable solutions.

- Provide insights and recommendations for improving user experience, identifying areas where business processes and user interfaces can be streamlined.

- Conduct gap analysis and define new business processes to address inefficiencies and improve user engagement.

- Communicate effectively with both technical and non- technical stakeholders to ensure that business needs are met while maintaining a focus on UX/UI best practices.

- Have a mindset about User Experience / User Interface

Qualifications

Education & Experience:

- Bachelor’s degree in Business, Information Systems, Design, or a related field.

- Minimum 4+ years of experience as a Business Analyst, with experience in UX/UI design integration.

- Proven experience in gathering and documenting business requirements and translating them into functional UI/UX solutions.

Skills & Abilities:

- Strong understanding of user-centered design principles, information architecture, and interaction design.

- Ability to create wireframes, prototypes, and mockups in collaboration with UX/UI designers.

- Proficiency in design tools like Figma, Sketch, or Adobe XD.

- Analytical and problem-solving skills to assess business processes and propose user-friendly solutions.

- Experience working with Agile methodologies and cross-functional teams.

- Strong communication skills to liaise effectively with stakeholders, including developers, designers, and business leaders.

Technical Knowledge:

- Familiarity with front-end technologies (HTML, CSS) is a plus.

- Proficiency in business analysis tools like Jira, Confluence, and Microsoft Office.