Việc làm HMC
Cập nhật 23/12/2024 10:08
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Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
04/12/2024
Hạn nộp hồ sơ:
03/01/2025
Hình thức:
FULL_TIME
Kinh nghiệm:
3 - 4 năm
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS.
Would you like to become part of the world's most international company in the world that is also a Top Employer and a No. 1 World’s Best Workplace?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and deliver excellence in a digital world, AS ONE!
YOUR TASKS
We look forward to receiving your application!
Would you like to become part of the world's most international company in the world that is also a Top Employer and a No. 1 World’s Best Workplace?
A company that pioneered cross-border express delivery in 1969 and is now active in more than 220 countries and territories worldwide. Do you want to be part of a company that connects people worldwide? And the more people we connect, the better life will be on our planet.
Do you want to make a difference? Then come to our "Insanely Customer Centric" Team and deliver excellence in a digital world, AS ONE!
YOUR TASKS
- Development and deployment of business initiatives (within the Global Sales Process) to improve productivity and employee motivation in the pursuit of larger organizational goals. The candidate will also assume the role of COMET Business Administrator, and assist the CPR team in Commercial-related projects.
- Support the CPR team on complementary tasks and responsibilities deemed necessary by the Commercial Planning & Research Manager.
- Provide coaching expertise, project management leadership, and business support to the SG Commercial team (GMNC & NSG) through people development for the purpose of nurturing productivity and employee motivation/satisfaction gains, as part of the Commercial Team’s commitment to Business & Sales Excellence.
- Provide Coaching leadership (coaching audit, script development, skills gap checklist, pre-call planning, etc) to all Sales Segments, to improve customer experience, achieve organization intentions, and increase individual productivity.
- Represent SINCO as the COMET Business Administrator, implementing COMET-related training and projects to increase data quality and compliance to GSP.
- Collaborate with regional Sales Training team to assist or conduct Sales Training activities/projects.
- In cooperation with the HR department, develop and deploy harmonized human resource processes and industry-leading selection, recruitment, and people development practices.
- Review current in-house owned/developed and external solutions.
- Review and agree, manage training activities within the allocated training budget.
- Champion career development initiatives for Commercial employees.
- Collaborate with APEM COMET Lead to implement regional lead CRM initiatives.
- Manage external consultants for the customization/development of programs that specifically meet sales training needs: research, program design, and testing/validation of programs before implementation.
- Develop an intimate understanding of the business processes and deliverables of the various Sales Segments, so as to provide relevant coaching advice to Sales Reps & Managers.
- Participate proactively to improve the adoption of the Sales Process.
- Develop a consistent approach to sales learning that is effective and ‘accelerated learning’ based, through the adoption of learning technologies and synergy with local and Global Sales Process.
- Ensure that training schedules are observed, training logs are maintained, training logs are forwarded to HR, and training utilization and summary are forwarded to HR.
- Experience in senior management
- 3 years experience leading development and delivery of learning solutions in a service industry
- Experience in developing training solutions and delivery / support collateral, ideally in a sales environment.
- Experience of leading change management projects cross culturally and in a multi-dimensional matrix environment
- Experience with sales processes, systems and Sales Force Automation (preferable)
- Degree in Business Administration or related disciplines
- English: Fluent (written and spoken)
- Skills: Presentation skills (excellent),Facilitation and training skills (excellent),Software skills (Word, Excel, PowerPoint, etc.),Sales skills,Sales management skills
- Multifarious benefit programs.
- Strong career support & lots of opportunities in an international environment.
- Training: both online and offline with Global DHL Standards.
- Coaching & Feedback culture allows you to advance further in short-term and long-term development goals.
- Working together based on DHL values of “Respect and Results”.
- Diverse engagement activities under “Best Day Everyday” – our Health & Well-being program.
- Employee hobby clubs, sports championships.
We look forward to receiving your application!
Khu vực
Quy mô:
200 - 500 nhân viên
Địa điểm:
Lô 8, Căn 9, đường Trần Quang Khải, Phường An Hòa, Thành phố Rạch Giá,
- Được sáng lập bởi những nhà giáo dục với nhiều năm kinh nghiệm xây dựng, quản lý và triển khai các mô hình đào tạo tại Việt Nam, TTNN Happy Edu định hướng trở thành tổ chức tiên phong trong lĩnh vực tư vấn, đào tạo, đảm bảo chất lượng giáo dục và cống hiến cho xã hội.
- Happy Edu triển khai các chương trình Tiếng Anh chuẩn quốc tế nhằm đáp ứng mục tiêu đào tạo của các doanh nghiệp và trường học tại Việt Nam.
- Các chương trình đào tạo của Happy Edu nổi bật với mô hình Lấy người học làm trung tâm kết hợp cùng phương pháp Học tập qua dự án (Project – based – learning), học tập theo bối cảnh (Scenario – based – learning).
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