May Mặc Giang Nguyên

JOB SUMMARY
The Emergency Response Team (ERT) Supervisor is responsible for overseeing and managing all aspects of emergency response operations. This role includes coordinating emergency response activities, leading a team of emergency responders, ensuring compliance with safety regulations, and maintaining readiness for various emergency scenarios. The ERT Supervisor plays a crucial role in minimizing the impact of emergencies on personnel, property, and operations. KEY DUTIES AND RESPONSIBILITIE:
KEY DUTIES AND RESPONSIBILITIES:
Serve as the main contact representing TTI in responding to authorities on all fire safety matters
1. Leadership & Management:
- Supervise and lead the Emergency Response Team, including scheduling, training, and performance evaluations.
- Provide guidance and support during emergency situations, ensuring team effectiveness and adherence to protocols.
- Develop and implement emergency response plans, strategies, and procedures.
2. Emergency Response Coordination:
- Act as the primary point of contact during emergencies, coordinating with internal and external stakeholders.
- Ensure rapid and effective response to emergencies, including natural disasters, fires, chemical spills, and other critical incidents.
- Conduct regular drills and simulations to ensure team readiness and operational effectiveness.
3. Safety & Compliance:
- Monitor and enforce compliance with safety regulations, company policies, and legal requirements.
- Maintain up-to-date knowledge of safety regulations, emergency response practices, and industry standards.
- Conduct safety inspections and risk assessments to identify potential hazards and implement preventive measures.
4. Training & Development:
- Develop and deliver training programs for ERT members and other staff on emergency response procedures and safety protocols.
- Stay current with best practices in emergency response and incorporate new techniques and technologies into training.
5. Documentation & Reporting:
- Maintain detailed records of emergency response activities, including incident reports, equipment usage, and personnel performance.
- Prepare and submit reports on emergency response operations, safety compliance, and training outcomes to management.
6. Resource Management:
- Ensure that emergency response equipment and supplies are well-maintained, readily accessible, and properly inventoried.
- Coordinate with vendors and suppliers for the procurement and maintenance of emergency response resources.

Education + Experience:
- Bachelor's degree in Emergency Management, Safety, Criminal Justice, or a related field (or equivalent work experience).
- Minimum of 5 years of experience in emergency response, safety management, or a related field, with at least 3 years in a supervisory role.
- Certification in Emergency Management (CEM) or similar is preferred. Additional certifications in first aid, CPR, or fire safety are a plus. - Strong leadership and team management abilities.
- Excellent communication and interpersonal skills.
- Ability to remain calm and make quick decisions under pressure. - Proficiency in emergency response protocols and safety regulations.
- Strong organizational and problem-solving skills.
Physical Requirement:
- Ability to perform regular inspections and walk through the building.
- Capable of lifting and carrying fire safety equipment if necessary.
Work Environment :
- The ERT Supervisor will be expected to adhere to all company policies and procedures, and to promote a culture of safety and preparedness within the organization.
- Must be available for on-call emergencies and able to work irregular hours, including nights and weekends.
- May be required to work in physically demanding or hazardous conditions during emergency situations.
Functional Skills:
- Be able to communicate (speaking and writing) concisely + confidently in English Familiar with manufacturing and warehouse operations
Other Abilities:
Proficiency in MS Office (MS Excel, MS Word and MS PowerPoint, Outlook)
Excellent time management skill and have ability to prioritize work Strong organizational skills Attention to details and problem-solving skills Ability to stay calm under pressure

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