Mô tả công việc
Are you passionate about helping others and have a deep understanding of Microsoft Office 365?
Microsoft 365 brings together premium Office apps like Word, Excel, and PowerPoint with 1 TB of OneDrive cloud storage, advanced security, and more, to help you get things done on any device.
We're seeking a talented Technical Support Engineer to join our growing team! In this role, you'll leverage your expertise in Microsoft Office 365 to troubleshoot and resolve customer issues, ensuring a smooth and successful user experience.
Your role & responsibilities
- Demonstrate good communication skills in supported languages, as well as technical knowledge of Microsoft products, to effectively communicate with Microsoft consumers via phone and email.
- Produce high-quality documentation and distribute it to the appropriate team members and technical lead.
- Stick to service responsibilities to reach high performance standards.
- Comply with Microsoft Code of Business Conduct and strictly follow data privacy guidelines in all customer communications and interactions with Microsoft - never put customer PII at risk.
Your skills & qualifications
- Fluent English
- At least 1 year experience in Customer Services
- Available for night shifts.
Benefits for you
- Performance Bonus
Social and Health insurance follow Vietnamese Law
Young & Dynamic Working Environment
International Culture
24/7 Insurance for Night-shift
Annual Health Check-up
Yêu cầu công việc
Quyền lợi được hưởng
- Performance Bonus
Social and Health insurance follow Vietnamese Law
Young & Dynamic Working Environment
International Culture
24/7 Insurance for Night-shift
Annual Health Check-up
Nha khoa Đại Nam được đánh giá là nha khoa có mạng lưới chi nhánh lớn nhất. Với hơn 30 chi nhánh trải đều trên khắp cả nước, nha khoa Đại Nam tự tin phục vụ quý khách hàng của mình. Chất lượng điều trị là điều mà nha khoa chúng tôi quan tâm hàng đầu, đội ngũ Bác sĩ luôn được cập nhật kiến thức chuyên môn hàng tuần, được đào tạo trong và ngoài nước (cơ hội tốt nhất cho Bác sĩ trẻ, năng động và có tinh thần cầu tiến)