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CÔNG TY TNHH MTV THIỀN TÂM
Medical Representative in HCMC
THIỀN TÂM
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Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 27/12/2024
Hạn nộp hồ sơ: 26/01/2025
Hình thức: FULL_TIME
Kinh nghiệm: Không yêu cầu
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
The Position

Medical Representative

  • Orchestrating for Exceptional Customer Experience - focused on implementing in-clinic and virtual execution of the Customer Engagement Model. Implement Multi Channel Cycle Plans to target Customers, meet/exceed promotion targets for assigned product(s) within the allocated territory and achieve related quantitative / qualitative field force KPIs
  • Adhering to Compliance, Code of Conduct and Policies - responsible for ensuring all company and industry compliance requirements (e.g. Pharmacovigilance) are understood, adhered to and established local compliance processes are followed


Duties & Responsibilities

  • Promotion Achievement in the assigned territory:
  • Territory promotion accountability (e.g. market performance value, units, market share%, etc.).
  • Ensure formulary listing and availability of BI products as required.
  • Create demand/ generate prescriptions for promoted BI products by utilizing the available resources/tools/channels and trained behaviours.
  • Identify opportunities to grow/expand relevant customer universe for BI promoted brands.
  • Plan, co-create and execute Multi Channel Cycle Plans (MCCPs) with excellence:
  • Maintain an accurate & complete customer (email address and other contact information) data base in Veeva.
  • Develop, validate and execute MCCPs for the allocated territory to maximize BI business and ensure achievement of promotion targets/objectives with particular focus on message execution (reach, frequency, call duration).
  • Comprehend, integrate and execute ICPs into MCCPs.
  • Plan logistics to ensure execution of MCCPs and that high value customers (Gain, Build, Defend) are seen with the required Reach and Frequency, F2F and S2S.
  • Locally mandated reports (e.g. competitor surveillance) are completed accurately, in full and submitted on time.
  • Orchestrate Exceptional Customer Experience:
  • Communicate with relevant BI customer facing roles (Marketing, MSLs, etc.) and work interdependently to ensure customer experience is personalised and relevant to them.
  • Proficiency in utilizing Veeva resources; Engage (scheduling, launching meetings, group calls, sharing content), Event Management (recording events), survey function (conduct surveys), CfE function (engage with coaching) and OneMessage, FuE function (send emails).
  • Capable of assisting customers to interact with Veeva Engage across common visual conferencing platforms.
  • Identify customers' preferred communication channels, directing appropriate resources (face to face calls, Veeva Engage, phone calls, follow-up emails, BI one website, webinars, OneMessage, Adobe campaigns) to fulfil the Customers' needs.
  • Management/development of assigned Key Opinion Leaders (KOLs) and coordination with relevant Medical Societies/ Institutions.
  • Superior Customer Engagement Capability (Knowledge & Skills):
  • Effective Knowledge depth (Disease, Clinical Trials, Product, Marketing strategy, Competitor intelligence and Environment) to communicate confidently and competently with customers.
  • Effective Customer Engagement Skill proficiency (Hybrid CEM, CSM, CEM Situational, ECiP, Engaging Customers with FuE etc.).
  • Knowledgeable across the 7 Hybrid CEM steps and 27 behaviours. Able to execute assigned Marketing strategies (e.g. messaging/ product presentations, overcoming objections etc.) within the customers' preferred communication channel.
  • Digitally fluent/ tech savvy, able to reliably utilise CRM/ Veeva, undertake pre-Call set-up of digital platforms (e.g. Veeva Engage).
  • Capable and confident in presenting to Groups of customers, both face to face/screen to screen.
  • Comply with local regulations, industry and the BI Code of Conduct:
  • Comply with all regulations regarding interactions with healthcare professionals (HCPs), following the BI Code of Conduct.
  • Take prompt and necessary actions on issues of compliance and Pharmacovigilance.
  • Be a role model in compliance with local regulations, industry and the BI Code of Conduct.
  • Regular Reporting:
  • Locally mandated reports (e.g. competitor surveillance) are completed accurately, in full and submitted on time.


Requirements

Competencies required:

  • Industry / Product knowledge
  • Promoting skills applied across a diverse range of channels
  • Multi-Channel Cycle Planning and Execution
  • Customer Relationship Management
  • Self-development / learning
  • Communication skills
  • Planning and organizing skills to collaborate with other customer facing personnel
  • IT literacy


Experience:

  • Direct promoting experience in healthcare industry is advantageous.


READY TO CONTACT US?

Please contact our Recruiting Team: [email protected]

Our Company

At Boehringer Ingelheim we develop breakthrough therapies that improve the lives of both humans and animals. Founded in 1885 and family-owned ever since, Boehringer Ingelheim takes a long-term perspective. Now, we are powered by 52,000 employees globally who nurture a diverse, collaborative and inclusive culture. We believe that if we have talented and ambitious people who are passionate about innovation, there is no limit to what we can achieve.

Why Boehringer Ingelheim?

With us, you can grow, collaborate, innovate and improve lives.

We offer challenging work in a respectful and friendly global working environment surrounded by a world of innovation driven mindsets and practices. In addition, learning and development for all employees is key, because your growth is our growth.

Boehringer Ingelheim is an equal opportunity global employer who takes pride in maintaining a diverse and inclusive culture. We embrace diversity of perspectives and strive for an inclusive environment, which benefits our employees, patients and communities.

Want to learn more? Visit https://www.boehringer-ingelheim.com
Khu vực
Báo cáo

Quy mô:
200 - 500 nhân viên
Địa điểm:
Số 80, KP Tân Cang, Phường Phước Tân, Thành phố Biên Hoà, Tỉnh Đồng Nai, Việt Nam

Khu Nghỉ dưỡng, điều trị Vật Lý Trị Liệu - Phục Hồi Chức Năng Thiền Tâm thuộc Công ty TNHH MTV Thiền Tâm (“Thiền Tâm”) tọa lạc tại 80, Khu phố Tân Cang, Phường Phước Tân, Tp. Biên Hòa, tỉnh Đồng Nai hoạt động về các lĩnh vực: điều trị bệnh về Cơ – Xương – Khớp bằng phương pháp Tây y và không phẫu thuật, dịch vụ nghỉ dưỡng, dịch vụ ẩm thực với thực phẩm sạch được chọn lọc và sản xuất tại chỗ bởi chính nhân viên Thiền Tâm. Một loại hình nghỉ dưỡng khác nữa là khi quý khách đến Thiền Tâm sẽ được cùng với nhân viên trải nghiệm nắng gió nơi đây, cùng lao động, sản xuất theo giờ và có lương.

Chính sách bảo hiểm

  •  Được tham gia BHXH, BHYT, nghỉ phép năm theo luật lao động.

Các hoạt động ngoại khóa

  • Du lịch 
  • Team building
  • Thể thao
  • Party
  • Nghỉ dưỡng

Lịch sử thành lập

  • Khu Nghỉ dưỡng, điều trị Vật Lý Trị Liệu - Phục Hồi Chức Năng Thiền Tâm thuộc Công ty TNHH MTV Thiền Tâm được thành lập năm 2012

Mission

  • Thiền Tâm không phải là một nơi đến để vui chơi, ồn ào, náo nhiệt… để được thoả mãn nhu cầu ăn, uống, ngủ, nghỉ nhằm chỉ giúp tăng trưởng bản ngã mà thế gian thường mong muốn để được khẳng định cái gọi là “đẳng cấp”. Những gì hiện hữu tại Thiền Tâm chỉ là vỏ bọc, chỉ là cái bao bì không thể sử dụng cho đời sống tinh thần đúng nghĩa. 

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