Phúc lợi
- Laptop
- Chế độ bảo hiểm
- Du Lịch
- Phụ cấp
- Xe đưa đón
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
- Công tác phí
- Phụ cấp thâm niên
- Nghỉ phép năm
Mô tả Công việc
- Supervise all activities at Cobi Towers’ Information desks and maintain the excellence of services delivered to tenants and customers
- Record and attend to all tenants’ requests, suggestions and complaints promptly and efficiently. Response to concerns of all tenants/ customers in a friendly and professional manner.
- Supervise and manage performances of Customer Service Staff to ensure staff response in a professional, competent and friendly manner to the needs of tenants, customers and visitors.
- Maintain order and cleanliness in the lobbies and main entrance areas of Cobi Towers.
- Perform daily patrol of the Towers’ lobbies, ground floors’ common areas such as corridors, restrooms, pantries to check and ensure good cleanliness as well as Safety and Security of the ground floor areas.
- Conduct regular check basic knowledge about the Towers of service providers’ staff to ensure that all Cleaning, Security staff are knowledgeable of basic information and be able to answer and assist customer, visitor when being asked.
- Review Customer Service logbook, visitor logbook, etc. on a daily basis and update Operation Manager/ Property Manager any matters that may affect to the satisfaction of tenants, customers and visitors.
- Prepare and submit Customer Service reports relating to tenants’ activities including all requests, complaints, complement, operation, events, visitors, etc.
- Inspect vacant premises to ensure they are always in good and tenantable conditions.
- Maintain good relationship with all tenants, customers of Cobi Towers.
- Attend the meetings and inspections of the government officers including fire police, local police, environment police, etc. as required by Operation Manager/ Property Manager.
- Assist Operation Manager/ Property Manager in organizing and arranging for the emergency drills and plans such as fire drill, infectious diseases, etc.
- Assist Operation Manager/ Property Manager to modify/ adjust the standard, procedures, guidance for all departments under operation department and ensure the procedures are up to date.
- Negotiate with all service providers/contractors in renewal of term contracts as assigned.
- Call for quotations and purchase spare parts, equipment, stationery, etc.as required by Operation Manager/ Property Manager. Execute other tasks as assigned by Operation Manager/ Property Manager.
Yêu Cầu Công Việc
Education Level Required: Diploma Degree or above.
Professional designations: Operation/ Property Executive in Operation Management/ Property Management Department of Office Buildings/ Shopping Malls (from or above 3 years of experiences).
- Demonstrate good verbal and written English skills.
- Demonstrate good communication skills.
- Have a teamwork spirit and strong work ethics.
- Possess an ability to work in a fast-paced, dynamic team environment.
- Be willing to learn new functions, procedures and recognize opportunities to improve.
- Ability to prioritize, planning skills, well-organized, multitasking.
- Presentation skills, Complaint handling skills.
- Ability to analyse situations, evaluate alternatives and come up with workable solutions.
- Be creative, enthusiastic, responsible and have “can-do” attitude.
Địa điểm làm việc
Thông tin khác
- Bằng cấp: Cao đẳng
- Độ tuổi: 26 - 35
- Lương: 15 Tr - 18 Tr VND
Công ty Cơ Khí Phú Lợi thực hiện 2 chức năng chính theo chuyên môn của mình: Chuyên môn trong việc thiết kế chế tạo, cung cấp những giải pháp tốt nhất trong ngành chế tạo gia công thiết bị sử dụng trong các ngành công nghiệp nặng và nhẹ, đặc biệt là ngành đồ uống với những sản phẩm, thiết bị như hệ thống bồn chứa, bồn trộn có cánh khuấy bằng vật liệu thép không gỉ như SUS 304/304L, 316/316L, 904L, Duplex SAF 2507, Hastelloy AL6XN được nhập từ châu âu Song song với chuyên môn chế tạo, chúng tôi rất tự hào về kỹ năng chuyên môn lắp đặt hệ thống đường ống công nghiệp và công nghệ trong ngành hóa mỹ phẩm, thực phẩm đồ uống với những dự án được đầu tư trong và ngoài nước như: THP Group, Sabmiller,Vifon, Acecook, Hoa Viên Restaurant, Thanh Thuy Packaging, Huppman, Haffmans, P&G, Unilever VietNam, Netco, Daso Group, và nhiều dự án lớn khác.