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Phúc lợi
- Chế độ bảo hiểm
- Du Lịch
- Chế độ thưởng
- Chăm sóc sức khỏe
- Đào tạo
- Tăng lương
Mô tả Công việc
Training Specialist - MotherCare, OVS
TRAINING ROLE
- Identify The training needs of the organization through job analysis (Store Level), career paths (Store Level), and consultation with Operations team.
- Drive Brand values and philosophy through all training activities: Seasonal update, brand orientation, sales skills Workshop, & leadership skills training.
- Implement effective, inspiring, motivating, and practical training methods: In-Classroom, In-Store, outdoor…
- Effectively manage the monthly allocated training budget.
- Assess employees’ standard: knowledge (Ops, Product & Vm), sales skills and Retail KPIs performance to identify what are the must improvement points.
- Receive and resolve all the Customer Service feedback from customers, Operations, and Store teams.
- Continuously tailor training programs following demands from the brand team to fit with the market changes.
- Suggest Training programs or guide store staff recruit more new loyalty membership.
- Collaborate with the operations team to guide and train employees in skills related to loyalty member care & cashier service.
- Select and manage resources, including working with both internal employees and training vendors to develop and deliver training.
RETAIL ROLE
- Update Fashion trends and Fashion-Related news in the world to store team and office team
- Collaborate with the Operations team to guide and train employees in skills related to loyalty member care & Cashier service.
- Take part in buying procedures to enhancing brand insights for the seasonal product training"
- Monitor and comment on staff's Retail KPIs standard every week and suggest training, and coaching in time.
- Develop CSI (Customer satisfaction index) mechanism inside the store for the customers to give feedback about their shopping experiences.
TEAMWORK
- Actively combine and work as a team with other departments to understand the Company's working culture and business orientation.
- Effectively communicate with team members, trainers and management.
- Actively engage and connect with store employees through the process of meeting and chatting at stores and offices.
REPORT
- Weekly W.I.P Update (monitor and update weekly work completion progress).
- Weekly Staff's Retail KPIs Review (weekly sales quality tracking of employees).
- Monthly Online Testing Recap (staff knowledge quality status).
- Monthly Store Check Recap (feedback when checking the quality of staff at the store).
- Monthly Training Activities Recap (summary of training activities taking place in the month and plans for the next month).
- Monthly KPIs Review with Training Manager.
- Quarterly Training Activites Recap.
- Every half Year Training Activities Recap.
- Yearly Training Activities Recap & Next Year Planning.
Yêu Cầu Công Việc
- Bachelors Degree.
- Possess Knowledge Of Fashion Retail industry, especially in the area of Mother & Baby Fashion And An Easy-To-See Facial Appearance Is An Advantage
- A Minimum Of 2 Years Of Experience In Training And Development Management (Essential).
- Critical Thinker With Innovative Problem-Solving Skills.
- Experienced In Training And Development People, Preferably In The Retail Industry.
- Presentation Skills, Public Speaking Skills.
- Customer, Consumer, And Shopper Insights And Understanding.
- Excellent Communication And Leadership Skills.
- Highly Computer Literate With Proficiency In Ms Office And Related Business And Communication Tools.
- Familiar With Traditional And Modern Training Processes.
- Ability To Plan, Multi-Task And Manage Time Effectively.
- Strategic And Creative Mindset.
- Meticulous Attention To Detail.
Địa điểm làm việc
Thông tin khác
- Phụ cấp khác:
Parking allowance
Phone allowance
Happy Friday
Internal Sales
Discount card for employees (up to 30%) - Thời gian thử việc: 2 months
- Cơ hội huấn luyện:
Working with a team of leading experienced people in the Fashion Retail Industry.
Joining the period training courses to upgrade knowledge, hard skills and soft skills. - Độ tuổi: 22 - 45
- Thời gian làm việc: 08h30-17h30 Monday to Friday
- Đồng nghiệp:
ACFC - Happy Place to Work, where the convergence of talents, unique personalities and energetic people.
Modern working space, fully equipped for work such as laptops, phones,...
Youthful and professional working environment.
Opportunity to work with famous managers in the fashion industry. - Phúc lợi:
The cap of the salary used for social insurance contribution is 100%.
Competitive salary, bonus scheme in quarters and years.
Internal discount policy of 30-50%, internal sales events with a discount of up to 85%.
Engagement events. - Lương: Cạnh tranh
![Công ty TNHH SX-TM Tín Phát Việt Công ty TNHH SX-TM Tín Phát Việt](https://1900.com.vn/storage/uploads/companies/logo/518/logo-tin-phat-3-1723448873.png)
Được thành lập vào năm 2002, Công ty TNHH SX- TM Tín Phát Việt được biết đến là Trung tâm phân phối có năng lực trong lĩnh vực phân phối các ngành hàng Dầu Nhớt, Phụ tùng xe, Vỏ ruột xe, Bình ắc quy, Hàng mủ chóa kiếng… Và kinh doanh Xăng dầu phục vụ Quý khách hàng trên toàn quốc.
Sứ mệnh của chúng tôi là trở thành một Công ty phân phối mang những sản phẩm chất lượng đến tay quý khách hàng. Phục vụ tốt nhất Quý khách hàng trong các thị trường mà Công ty có được. Chúng tôi không chỉ bảo đảm cung cấp các sản phẩm chất lượng tốt nhất, giá cả hợp lý mà còn mang đến những dịch vụ bán hàng, hậu mãi trên cả sự hài lòng của quý khách. Vì lẽ đó, Tín phát đã tạo cho mình một thương hiệu uy tín, khẳng định được vị trí của mình trong sự phát triển chung của xã hội.
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