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Cập nhật 26/07/2024 11:28
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Công ty TNHH Taishodo Việt Nam
Moderation Quality Assurance Supervisor - Vietnamese Speaker
Taishodo Việt Nam
36 việc làm 5 lượt xem
Thông tin cơ bản
Mức lương: Thỏa thuận
Chức vụ: Nhân viên
Ngày đăng tuyển: 25/08/2024
Hạn nộp hồ sơ: 15/11/2024
Hình thức: FULL_TIME
Kinh nghiệm: 2 - 3 năm
Số lượng: 1
Giới tính: Không yêu cầu
Nghề nghiệp
Ngành
Responsibilities

About Us
TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us
Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.
Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.
To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.
At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.
Join us.

About the Team
The Governance and Experience team is a global team responsible for ensuring that our platform provides a safe, welcoming, and enjoyable experience for our Merchants, Creators and our community. We value user satisfaction and work on policies, rules and systems to ensure quality.
We are hiring a Moderation Quality Assurance Supervisor to help with the enhancement of our policies as well as guarding the safety of our content and product listings of the Vietnamese market.

Responsibilities
- Grow the local moderation quality assurance team and oversee their day-to-day operation for Ecommerce business
- Work with vendors to ensure quality targets are met by providing training programs and quality related refresher
- Lead a multi-language moderation QA team and act as the main point of contact for quality assurance and content quality assessment tasks
- Continuously evaluate outcomes, propose improvements for auditing procedures, and ensure a high level of productivity and quality
- Develop and maintain QA programs complementary to the quality system, corporate objectives and policies
- Report, analyse, and provide insights on our quality process
- Provide reports and support the Moderation QA Manager
- Responsible for localizing working processes and strategies, solving content concerns for local users with cross-functional teams such as content operations, product, engineering, legal and public relations

Qualifications

- Bachelor’s Degree or equivalent education/experience, advanced degree is preferred
- 2+ years experience working on content quality, safety or policy in a major tech or media company
- Recent and minimum 2+ years experience as Team Lead/Quality Manager/ Technical Lead
- Great people management skills and currently managing large multicultural teams with diverse skills
- Deep understanding of e-commerce compliance requirements and internet governance management
- Demonstrate good judgment, training and management skill
- Excellent written, verbal and interpersonal communication skills in English & Vietnamese for cross-region collaboration with internal stakeholders and external collaboration with local BPO vendors in Vietnam.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.
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Công ty TNHH Taishodo Việt Nam
Taishodo Việt Nam Xem trang công ty
Quy mô:
500 - 1.000 nhân viên
Địa điểm:
Lô XN36 - KCN Đại An, Phường Tứ Minh, Thành phố Hải Dương

Công ty TNHH Taishodo Việt Nam là công ty 100% vốn đầu tư của Nhật Bản có trụ sở tại Lô XN36, KCN Đại An, Phường Tứ Minh, TP Hải Dương, Hải Dương.

Công ty chúng tôi chuyên sản xuất và gia công linh kiện điện tử dùng cho máy tự động văn phòng (máy photocopy, máy in…). Ngoài ra công ty chúng tôi còn gia công và lắp ráp máy chụp ảnh tự động soi đáy mắt, máy siêu âm kiểm tra bệnh lý về mắt và đèn khe khám mắt; linh kiện và phụ tùng của máy chụp ảnh tự động soi đáy mắt, máy siêu âm kiểm tra bệnh lý về mắt và đèn khe khám mắt.

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