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Japanese Business Support - Call Center Staff
JOY VIỆT NAM
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Thông tin cơ bản
Mức lương:
Thỏa thuận
Chức vụ:
Nhân viên
Ngày đăng tuyển:
20/08/2024
Hạn nộp hồ sơ:
19/09/2024
Hình thức:
FULL_TIME
Kinh nghiệm:
Không yêu cầu
Số lượng:
1
Giới tính:
Không yêu cầu
Nghề nghiệp
Ngành
Our Company
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
Hitachi Digital Services Vietnam is part of a 300 strong global delivery network, supporting Hitachi Digital Services around the globe. Our employees collaborate with teams in India, Portugal, and the US, servicing customers worldwide and working on a huge variety of projects. From cloud migration to digital modernization and advanced analytics, offering operational excellence, agile delivery, and plenty of energy to work on huge transformation projects for our customers.
The role
Japanese Business Support - Call Center Staff Who Will Provide Business Operation Support Service To Japanese Clients. The Position Involves Daily Communication With Japanese Client To Handle Various Kinds Of Service Requests As Follows
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How We Look After You
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
We’re Hitachi Digital Services, a global digital solutions and transformation business with a bold vision of our world’s potential. We’re people-centric and here to power good. Every day, we future-proof urban spaces, conserve natural resources, protect rainforests, and save lives. This is a world where innovation, technology, and deep expertise come together to take our company and customers from what’s now to what’s next. We make it happen through the power of acceleration.
Imagine the sheer breadth of talent it takes to bring a better tomorrow closer to today. We don’t expect you to ‘fit’ every requirement – your life experience, character, perspective, and passion for achieving great things in the world are equally as important to us.
The team
Hitachi Digital Services Vietnam is part of a 300 strong global delivery network, supporting Hitachi Digital Services around the globe. Our employees collaborate with teams in India, Portugal, and the US, servicing customers worldwide and working on a huge variety of projects. From cloud migration to digital modernization and advanced analytics, offering operational excellence, agile delivery, and plenty of energy to work on huge transformation projects for our customers.
The role
Japanese Business Support - Call Center Staff Who Will Provide Business Operation Support Service To Japanese Clients. The Position Involves Daily Communication With Japanese Client To Handle Various Kinds Of Service Requests As Follows
- Handle queries, questions from customer.
- Check the operation/process in system.
- Give answer and resolution for customer's questions/difficulties.
- Collaborate with multiple team (Japanese team, India team) to analyze and resolve the problem.
- Bachelor’s degree or equivalent diploma.
- Japanese level: N1/N2 or equivalent (especially speaking and writing skills).
- Have experience working with Japanese customer and Japanese system.
- Good understanding of Japanese's working culture, Japanese's business manner.
- Ability to collaborate and work in a cross-functional, or multi-national team environment, work directly to client for analyses and collect requirements.
- Good at logical thinking and analysis.
- Self-motivated and eager to learn (in business domain, software engineering, language).
- High responsibility and teamwork spirit.
- Proficiency in English is a plus
We’re a global, team of innovators. Together, we harness engineering excellence and passion to co-create meaningful solutions to complex challenges. We turn organizations into data-driven leaders that can make a positive impact on their industries and society. If you believe that innovation can bring a better tomorrow closer to today, this is the place for you.
Championing diversity, equity, and inclusion
Diversity, equity, and inclusion (DEI) are integral to our culture and identity. Diverse thinking, a commitment to allyship, and a culture of empowerment help us achieve powerful results. We want you to be you, with all the ideas, lived experience, and fresh perspective that brings. We support your uniqueness and encourage people from all backgrounds to apply and realize their full potential as part of our team.
How We Look After You
We help take care of your today and tomorrow with industry-leading benefits, support, and services that look after your holistic health and wellbeing. We’re also champions of life balance and offer flexible arrangements that work for you (role and location dependent). We’re always looking for new ways of working that bring out our best, which leads to unexpected ideas. So here, you’ll experience a sense of belonging, and discover autonomy, freedom, and ownership as you work alongside talented people you enjoy sharing knowledge with.
We’re proud to say we’re an equal opportunity employer and welcome all applicants for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, age, disability status or any other protected characteristic. Should you need reasonable accommodations during the recruitment process, please let us know so that we can do our best to set you up for success.
Khu vực
![CÔNG TY TNHH THƯƠNG MẠI VÀ TƯ VẤN JOY VIỆT NAM CÔNG TY TNHH THƯƠNG MẠI VÀ TƯ VẤN JOY VIỆT NAM](https://1900.com.vn/storage/uploads/companies/logo/69/c1d232d7192ece70973f-1698412369.jpg)
Quy mô:
25 - 100 nhân viên
Địa điểm:
Số 02, Lô TT03 ngõ 4 Đường Hàm Nghi, Dự án Hải Đăng City, P Mỹ Đình 2, Nam Từ Liêm
Công Ty TNHH Thương Mại Và Tư Vấn Joy Việt Nam có mã số thuế 0109930388, do ông/bà Chen, Ping-San làm đại diện pháp luật, được cấp giấy chứng nhận đăng ký kinh doanh ngày 15/03/2022.
Công ty có ngành nghề kinh doanh chính là "Hoạt động hỗ trợ dịch vụ tài chính chưa được phân vào đâu", do Cục Thuế Thành phố Hà Nội quản lý.
Chính sách bảo hiểm
- Tham gia bảo hiểm theo quy định của nhà nước nếu là nhân viên chính thức.
Các hoạt động ngoại khóa
- Tham gia các sự kiện của công ty
Lịch sử thành lập
- CÔNG TY TNHH JOY VN được thành lập năm 2018, JOY VN hoạt động với sứ mệnh: “ Nâng cao giá trị nông sản Việt, An lành cho sức khỏe người dùng”
- Tháng 8/ 2018, công ty cải tạo xưởng sản xuất, chuyển mái khu vực phơi bánh tráng sang mái kính, mở rộng diện tích giá kệ phơi.
- Cuối tháng 9/2018, JOY VN lắp đặt thêm các máy móc, dây chuyền sản xuất để đa dạng sản phẩm.
- Tháng 12/2018, công ty ký hợp cung cấp sản phẩm vào chuỗi thực phẩm sạch Sói Biển (có 30 cửa hàng tại Hà Nội), cấp hàng vào chuỗi Bác Tôm (20 cửa hàng) và một số siêu thị khác.
- Tháng 9/2019, công ty ký Hợp đồng phân phối với Đông A Corp – đối tác phân phối tại Hồ Chí Minh, phụ trách phân phối sản phẩm tại 12 tỉnh miền Nam.
- Tháng 10/2019, sản phẩm Bánh đa Quê gao lứt vừng rang của JOY VN đạt “ Sản phẩm công nghiệp tiêu biểu tỉnh Bắc Giang 2019”. Công ty TNHH cũng được khen tặng Tập thể đoàn kết sáng tạo của tỉnh.
- Tháng 12/2019, 4 sản phẩm: Bánh đa Quê, Bánh phồng gạo, Bơ đậu phộng Lacta, Mạch nha nếp của JOY VN được cấp giấy chứng nhận Sản phẩm OCOP 3 Sao.
Mission
JOY VN hướng tới cung cấp các sản phẩm tiện lợi, an toàn, tốt cho sức khỏe người dùng. Chúng tôi ước mong có thể nâng cao giá trị của nông sản thông qua chế biến, đồng thời, gia giữ và Lan tỏa các sản phẩm truyền thống của quê hương
JOY VN hoạt động với sứ mệnh: “Nâng cao giá trị nông sản Việt, An lành cho sức khỏe người dùng”.
Những nghề phổ biến tại JOY VIỆT NAM
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JOY VIỆT NAM
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