Quận 1
Mô tả công việc
Our client is a large distribution company specializing in clothing, handbags, and footwear/ sportsgear.
Responsibilities:
Stock & Sales Management:
-
To ensure an effective replenishment and complete orders in line with the company guidelines.
-
To demonstrate understanding of commercial tools to be able to support the Store Director
-
To drive sales to improve store performance and to support the Country Manager to reach budget.
-
To be aware of what is new in the delivery, what is expected on the next one and to manage the product available in the shop floor and stockroom accordingly.
-
Responsible for the stockrooms organization.
-
Responsible for Online storage in store and its organization.
-
To guarantee visual merchandising standards across the store.
-
To be responsible for the RFID and it’s devices.
Product/Commercial/Visual Management:
-
Ensure shop floor layout and new lines are merchandised according to according to/follow the Company guidelines/ operational policies and procedures.
-
Analyze daily business information & data and reacts to it accordingly.
-
Be in charge of planning the commercial and visual activity of the store in a daily/ weekly/ seasonal manner.
-
Work alongside the management team to ensure that the best RFID (Radio Frequency Identification) practice is in place at all times.
-
Control product level in the store.
Customer Service:
-
To follow the requirement of customer service consistently and drive the team to ensure that these requirement are maintained across the store.
-
To ensure a high level of customer service is offered in the store leading by example.
-
Drive, monitor and support customer service action plans.
-
To solve and manage customer issues as they arise and thrive for Customer satisfaction.
-
To understand and reinforce the company return policy.
-
To train the team in providing excellent customer service and follow up the requirements consistently.
Store Procedures:
-
To manage and oversee the complete of delivery process across the assigned stores and to react to unexpected circumstances when necessary.
-
To participate in the planning and manage the process of the stock take and sales preparation.
-
To support the Store Director in completing the Security Checklist and the General Services Guide and to ensure that all security procedures are followed in the store.
-
To support the Store Director to comply with the Health & Safety policy and responsibilities.
People Management:
-
To deliver exceptional customer service and drive the team to ensure that minimums are maintained across the store.
-
To be responsible for the training of the delivery and stockroom teams.
-
To prepare monthly rotas, daily planners and holidays according to business needs.
-
To coordinate the Management Meetings and encourage staff participation.
-
To be involved in the recruitment process in the store.
-
To support the Store Director in implementing the Company policies & effective hours management.
Health & Safety:
-
Ensure good housekeeping is maintained throughout all areas in the store and to communicate with the senior management team in case an incident happens.
-
Be aware of the risks employees and customers are exposed to and to be aware of safe work practices and company procedures to overcome them.
-
To know who the appointed First Aiders are in the store and to understand and promote the role of Health & Safety Champion.
Yêu cầu công việc
- At least 1 year of experience in Fashion- SportsGear retail chains.
- Or candidates with over 1 year of store management/ assistant store manager experience, and English proficiency.
- Strong communication, problem-solving, and team management skills.
- Passion for fashion/ sport.
- Willing working in shift.
Quyền lợi được hưởng
Benefits:
-
Be trained in a professional environment.
-
Opportunities to develop career path in Fast - fashion - SportsGear retail.
-
Monthly commission bonus.
-
Annual performance bonus.
-
Employee Discount.
-
Parking Allowance.
-
KPI Bonus
-
12 - 14 annual leave/year.
-
Social insurance.
CÔNG TY TNHH XUẤT NHẬP KHẨU EAST SEA (East Sea Group)- thương hiệu lớn của chúng tôi bao gồm East Sea Travel & Air Service, Vivavivu, EST.TRAVEL. Mạng lưới đại diện các hãng hàng không của chúng tôi bao gồm 4 thương hiệu trên toàn thế giới như Galileo, Delta Air Lines, South African Airways và Finnar. Năm 2018, chúng tôi tự hào trở thành đại diện của Hotelspro tại Đông Dương - hệ thống đặt phòng khách sạn và hoạt động du lịch tốt nhất thế giới hàng đầu thế giới. Sứ mệnh của East Sea Group là giúp mọi người khám phá thế giới bằng sự sáng tạo và chân thực.Trải qua 25 năm hình thành và phát triển, Tập đoàn Biển Đông đã đạt được nhiều cột mốc quan trọng trong lĩnh vực kinh doanh hàng không và du lịch. Chúng tôi không bao giờ ngừng tối ưu hóa dịch vụ của mình để tăng thêm giá trị cho khách hàng và đối tác.