Nhà hàng Ambassador Cruise Hạ Long

• Ensure all hotel areas (guest rooms, public spaces) are always clean, tidy, and meet high hygiene standards.
• Develop and oversee workflow procedures, assign tasks to housekeeping staff.

2. Supervise and train staff

• Train and coach staff on housekeeping skills and hygiene regulations.
• Evaluate job performance, motivate staff, and address any issues that arise.

• Monitor and order necessary supplies, such as cleaning chemicals, tools, and guest amenities.
• Maintain housekeeping equipment to ensure they are in good working condition.

4. Ensure service standards and guest satisfaction

• Handle guest requests and complaints related to room cleanliness and public areas.
• Continuously improve service quality based on guest feedback.

5. Collaborate with other departments

• Work closely with the front desk, maintenance, and other departments to ensure smooth operations.

6. Manage budget and costs

• Track expenses and find ways to optimize the department's operating budget.

• Social Insurance, Health Insurance
• 13th Month Salary
• Holiday and Tet Bonuses
• Revenue Bonus
• Participation in Staff Parties and Outing Trips
• Soft Skills Training

• Experience: At least 3 years of experience in a similar role within the hotel or resort industry.
• Strong leadership and team management skills.
• Good communication and problem-solving abilities.
• Familiarity with hotel management software is a plus.
• Education: Bachelor's/College degree in Hotel Management, Tourism, or related fields.
• Language: Proficiency in English is an advantage.