Eastgate Software JSC

About Grab and our workplace

Grab is Southeast Asia's leading superapp. We are dedicated to improving the lives of millions of users across the region by providing them everyday services such as deliveries, mobility, financial services, enterprise services and others. More than that, we provide the opportunity for them to have a better life. And that aspiration starts inside Grab because we believe in a seamless blend of work and home life, making every aspect of life better for all.

Guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles-the 4Hs: Heart, Hunger, Honour and Humility-we work to create economic empowerment for the people of Southeast Asia. With our unwavering commitment to our values, we believe that we're more than a service provider; we're agents of positive change.

Get to Know the Role:

As the Engineering Manager for Observability, you will:

• Lead, mentor, and inspire a team of regional engineers working on critical infrastructure and vendor pieces supporting the company's Observability verticals, while fostering a culture of collaboration, innovation, and continuous improvement.
• Delegate tasks and responsibilities effectively, ensuring alignment with team and organizational objectives.
• Develop and implement Observability strategies, processes, and best practices around monitoring to improve the troubleshooting journey and reduce time-to-resolution of issues.
• Champion the adoption of Observability tools to improve awareness and adoption.

• You have 5 or more years of experience building software products and at least 3 years as an engineering manager or a team lead
• Experience with the Observability verticals (logs, metrics, and traces)
• Experience with operating bespoke logging pipelines at scale, e.g. Elasticsearch, OpenSearch, or Clickhouse
• Experience with vendor Observability products like Datadog, ServiceNow suite, etc. is a plus
• Experience with Infrastructure-as-Code tools like Terraform, and orchestration languages like Ansible.
• Fluency in any backend programming language like C++, Java, Golang, Python. Basic command line knowledge is a must.
• Experience operating in an environment with complex microservice architectures spanning numerous teams.
• Positive attitude and can-do mentality
• You have a strong background in software development, with a solid understanding of the fundamentals of software architecture
• You have good fluency in English (both written & verbal) and excellent communication skills

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, which include health programs, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

What we stand for at Grab:
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying. We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It's not a box-ticking exercise; it's who we are.

We care deeply about your well-being and are committed to supporting you every step of the way. Here are some of the global benefits we offer:

• Protect and provide for your loved ones with peace of mind, knowing we have your back with Term Life Insurance and comprehensive Medical Insurance.
• Craft a benefits package that suits your unique needs and aspirations with GrabFlex, because we believe in empowering you to thrive.
• Embrace the magic of new life and create lasting memories with your family through Maternity and Paternity Leave.
• Life can be overwhelming, but you're never alone. Our confidential Grabber Assistance Programme is here to guide and uplift you and your loved ones through life's challenges.
• Your well-being is our priority. Benefit from our holistic well-being initiatives through Wellbeing@Grab, which include health programs, informative webinars, and vibrant carnivals.
• Achieve a harmonious work-life balance with our FlexWork arrangements, allowing you to adapt and thrive in your personal and professional life.

What we stand for at Grab:
We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique. If you require accommodations to fully participate in the recruitment process, you are encouraged to include your request(s) when applying. We deliver the greatest impact and ideas when we bring together diverse perspectives. It is what enables us to spread opportunities to Grabbers and our partners. It's not a box-ticking exercise; it's who we are.