Emasi Schools

***School: Respected EMASI/EMASI Plus school

***Report to: Admissions & Communications Manager

***Job overview:
Admissions Officer fully meets and exceeds the student recruitment targets of the school and provides excellent quality, professional customer service to prospective and current parents of the school.

***Responsibilities and Duties:
• Meet and exceed the school’ student recruitment targets by effectively converting prospective parents’ enquiries into enrollments;
• Proactively follow up on all enquiries to ensure prospective parents receive excellent customer service and proceed with their applications and enrollment;
• Provide well-tailored tours and advisory meetings to prospective parents, emphasize the school’s strengths and persuasively convince them the school is the best choice for their child;
• Timely and professionally process all admissions related documentation, from student application to invoicing and confirmation letters;
• Inform all relevant teachers of any new enrolments, provide student profiles and key documentation to them prior to the student’s arrival so that teachers are well prepared;
• Assist Line Manager with producing regular Admissions reports and with reviewing and updating the current and prospective parents’ database;
• Assist Line Manager with reviewing student recruitment performance, and with developing and implementing effective student recruitment plans for the school;
• Administer admissions tests and to schedule admissions interviews as appropriate for the applicant’s age group and background;
• Record, update and review all enquiries, tests, visits and applications, and receive and record any student withdrawal forms for the school’s current students;
• Continuously monitor parent feedback and identify shifts in parent perceptions and preferences, report them to Line Manager on a regular basis;
• Regularly visit the school’s key competitors and their websites to keep the team updated on any new competitor developments and to propose actions to counteract them;
• Actively participate in the annual review of Admissions policies and procedures, ensure that all admissions related policies and procedures of the school are competitive and effective;
• Provide excellent customer service to the school’s students, parents and prospective families. This also includes tasks on accounting and finance matters.
• Identify potential new feeders and propose new partnerships to Line Manager;
• Record expenditure and to assist Line Manager with administrative duties;
• Support school events and whole-school activities as required and work very closely with the school’s Marketing & Communications team;
• Other tasks as assigned by Line Manager.