Diamond Westlake Suites

JOB PURPOSE /MỤC TIÊU CÔNG VIỆC:

The Housekeeping Manager is responsible for planning, organizing, and developing of the overall operation of the housekeeping department to a high standard of cleanliness, observing all guidelines regarding standards while assuring the highest degree of quality service. Responsible for staffing, scheduling, training and developing all department staffs.

KEY ACCOUNTABILITIES /TRÁCH NHIỆM CHÍNH

• Manage the daily activities of the housekeeping department to include appropriate cleaning of all apartments, public areas and offices.

• Planning, assigning and directing team members to ensure the highest degree of guests and tenants’ satisfaction and high standards of cleanliness across our       residence.

• To monitor, check and maintain standards of cleanliness within all areas of our residence on a daily basis.

• Daily supervision of all housekeeping staff and supervisors

• Purchase, order and maintain housekeeping supplies and inventory.

• Recruit, schedule and train all new housekeeping staff members.

• Manage the housekeeping budget, control the holidays and staff duty roster.

• Maintain a cost control system for supplies, linen and cleaning supplies for efficient operation of the housekeeping department.

• To monitor and maintain good working relations with suppliers for linen, general waste, pest control and other Capex related suppliers.

• Ensure the proper maintenance of all equipment; makes arrangements for repair and/or replacement of used and damaged equipment.

• To ensure that linen is at the standards required and that distribution within the residence is done correctly by the Linen keeper.

• To maintain a professional and helpful attitude whilst on duty towards guests, tenants, visitors and colleagues.

• To liaise with all the other departments to ensure the smooth operation of the residence.

• To ensure that housekeeping staffs wear the correct uniform at all times whilst on duty.

• To assist when required with the cleaning of apartments.

 13th month salary Bonus; Bonus for Public Holidays – Thưởng tháng lương thứ 13 và Thưởng các ngày Lễ Tết

 Full salary contribution to Social Insurance – Đóng BHXH theo lương 

 Bao Viet Health-care Insurance – excellent Benefit

Được công ty đóng Bảo hiểm chăm sóc sức khỏe hàng năm (Bảo Hiểm Bảo Việt)

 Staff meal at canteen/Uniform – Bữa ăn tại công ty/Đồng phục

 Great environment with all activities (such as: summer trip, spring trip, staff party, ...)

Môi trường làm việc tuyệt vời với các hoạt động cho nhân viên (nghỉ mát hàng năm, du xuân, tiệc Nhân viên,….)

Background/ Trình độ học vấn:

• Có kỹ năng hành chính và tổ chức tốt.

Good organizational and administration skills.

• Hiểu biết về hệ thống quản lý Buồng phòng và quản lý hàng tồn kho.

Understanding of the SMILE FO system and inventory management.

• Trình độ tiếng Anh tốt, có khả năng giao tiếp lưu loát với khách thuê của chúng tôi.

Good English level, capable of communicating fluently with our tenants.

• Có cam kết phục vụ khách hàng ở mức độ cao.

Commitment to delivering a high level of customer service.

• Thể hiện khả năng tương tác với khách hàng, nhân viên và bên thứ ba phản ánh cao về thương hiệu và về công ty.

Demonstrated ability to interact with customers, employees and third parties that reflects highly on the brand and the Company.

• Tối thiểu năm năm kinh nghiệm ở vị trí liên quan.

Minimum of five years’ experience in the relevant position.

Điện thoại: 091 660 2515