Navitas Việt Nam

Student Recruitment Advisor - Emerging Accounts - HCMC, Vietnam

About the role

The Student Recruitment Advisor - Emerging Accounts (SRA-EA) will be responsible for pro-actively driving the performance of new and low volume agents, known internally as Emerging Accounts. They will work closely with sales and marketing specialists in ensuring service centre/remote student recruitment strategies are developed and executed and raise the profile of Navitas colleges amongst their agent remits. The SRA-EA will handle and see through to resolution agent queries regarding students, admissions, commissions, administration and compliance. A key driver in the role is to see agents emerge and grow from being low volume to establishing high yielding, sustainable relationships. The role requires a practical knowledge of marketing and student recruitment within the international education environment and specifically student recruitment through agent networks for study abroad.

Key Responsibilities

• Manage, engage and support with identified network of new and low volume agents (Emerging Accounts) in accordance with all the Ethical Framework, Principles and Standards as set out in the "Agent Code of Ethics" as well as specific jurisdictional requirements.
• Agent enquiries re: students, admissions, commission and agent admin/compliance from Emerging Account partners
• Support growth of Emerging Account agents to a level where they can be classified as a Key Account.
• Devise and deliver service centre/remote sales strategies and in-market activities for the Emerging Accounts to drive enrolment growth and ensure partner compliance.
• Train Emerging Account agents in Navitas Products and UP value propositions
• Use of CRM tool to drive business decisions and to demonstrate management of agents in accordance with legislative requirements.

Essential Skills, Knowledge, and Experience

• Well versed in English language both oral and written, including local language
• Understanding of the international education industry and its legislative requirements
• Successful sales and marketing experience
• Has used CRM tools to drive business decisions
• Previous experience within a customer service focused role
• Demonstrated flexible attitude to work (e.g. in hours and content), including a willingness to work weekends and evenings in support of recruitment activities both locally and internationally
• Demonstrated and proven ability to work autonomously and collaborate as a team player
• Demonstrated innovative thinking and proactive work habits including an eye for detail and for new sales opportunities
• Demonstrated ability to deliver to tight deadlines, changing priorities and to take accountability for decisions and outcomes
• Good interpersonal, negotiation, presentation and communication skills
• Creative yet analytical, organised, structured

What we can offer you:

Navitas is an equal opportunity employer committed to fostering an inclusive, accessible environment, where all employees feel valued, respected, and supported. We are dedicated to building a workforce that reflects the diversity of our students and communities in which we live and serve.

About Us

Navitas is a leading global education provider that has helped generations of learners transform their lives through education. We create life-changing opportunities to learn by delivering an extensive range of educational services to over 56,000 aspirational students across our global network each year.

Diversity and Inclusion

Navitas promotes and embraces an inclusive and diversified workforce. We believe equality, flexibility and diversity in the workplace will deliver a rich and collaborative environment for our employees, students, and clients.

We encourage applications from candidates with disabilities, of all ages and genders and diverse community groups.

How to apply

Please apply online to lodge your application successfully.

Applications will close on 22 January 2025. However, we reserve the right to progress or confirm applicants prior to close date. Applications received after the close date may be considered pending the recruitment process.

Extra information

For further information or to view other opportunities, please visit navitas.com/careers.

Successful candidates will require full working rights in Vietnam, HCMC.

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