Mô tả công việc
- Key Responsibilities:
- Guest Service: Greet guests warmly, assist with seating, and present menus in a friendly and professional manner.
- Order Taking: Learn to accurately take food and beverage orders, ensuring clarity and attention to detail in communication with guests.
- Food & Beverage Service: Assist in serving food and drinks to guests promptly, ensuring correct orders and presentation.
- Upselling: Learn techniques for upselling menu items, special offers, and resort signature dishes, enhancing the guest experience and resort revenue.
- Guest Interaction: Engage with guests throughout their meal, ensuring their satisfaction and addressing any concerns or special requests.
- Team Collaboration: Work closely with kitchen staff, bartenders, and other team members to ensure timely and efficient service.
- Cleanliness and Organization: Maintain a clean, organized, and safe dining area, including setting up and clearing tables, sanitizing surfaces, and ensuring dining areas are ready for new guests.
- Knowledge of Menu: Learn and develop a thorough understanding of the resort’s menu, daily specials, wine list, and available beverages to answer guest questions and make recommendations.
- Handling Payments: Learn how to accurately process guest payments, handle cash, and operate the point-of-sale (POS) system.
- Problem Resolution: Observe how to manage guest complaints or concerns in a professional and courteous manner, escalating issues to supervisors as needed.
- Training: Participate in training sessions to develop skills in food and beverage service, customer service, safety protocols, and the resort’s service standards.
- Health & Safety: Adhere to food safety and hygiene standards, ensuring that all health and safety guidelines are followed during service.
Quyền lợi được hưởng
- Free staff accommodation and 3 meals.
- Monthly allowance
- Activity: Birthday Party, Year End Party…
- Details will be discussed at the interview
Yêu cầu công việc
- Education:High school diploma or equivalent. No formal prior experience required, though any customer service or food service background is a plus.
- Experience: No prior experience is required; however, any customer service or hospitality experience is a plus.
- Duration: 3 - 6 months.
- Skills:
- Excellent communication skills, with a friendly and outgoing demeanor.
- Strong attention to detail and ability to multitask in a busy environment.
- Ability to work well in a team and collaborate with colleagues across departments.
- Basic math skills for handling payments and calculating bills.
- Willingness to learn and take direction from experienced staff.
- Positive attitude and strong desire to provide outstanding guest service.
Yêu cầu hồ sơ
La Villa in Ho Chi Minh City, it is a little bit the French Riviera at your doors. Swimming Pool, Fancy Cocktails, large selection of French Wines and authentic French Cuisine. Ideal for Business Lunch or Romantic Dinner Venue. Romance food for the Soul Beautiful Garden & Cozy Dining Room La Villa in Ho Chi Minh City, it is a little bit the French Riviera at your doors. Swimming Pool, Fancy Cocktails, large selection of French Wines and authentic French Cuisine. Ideal for Business Lunch or Romantic Dinner Venue. Romance food for the Soul Beautiful Garden & Cozy Dining Room
Chính sách bảo hiểm
- Chế độ bảo hiểm: BHXH, BHYT, Bảo hiểm Sức khỏe, Bảo hiểm tai nạn 24/7;
Các hoạt động ngoại khóa
- Sự kiện nội bộ, Team building Công ty hằng năm, Year End Party...;
Lịch sử thành lập
- Ngày hoạt động: 25/11/2010
Mission
Với quyết tâm hướng tới tương lai, đầu bếp Thierry Mounon luôn mơ ước tạo ra một địa điểm đặc biệt, một thánh địa nghệ thuật, nơi ông có thể tự do khám phá những điều kỳ diệu của nền ẩm thực Pháp. Trong một thiên đường được chế biến cẩn thận, mỗi nguyên liệu sẽ được lựa chọn cẩn thận để có chất lượng vượt trội, kết hợp hoàn hảo với các kỹ thuật truyền thống để đạt được sự hoàn hảo về ẩm thực.