Mô tả công việc
- Guest Service Excellence: Provide exceptional and personalized service to VIP guests, ensuring their comfort and satisfaction throughout their stay.
- Food and Beverage Service: Present the menu, take orders, serve food and beverages, and provide recommendations as needed. Ensure food and beverages are presented according to the resort’s high standards.
- Anticipating Needs: Anticipate the preferences and needs of VIP guests, offering proactive and attentive service to create a memorable experience.
- Customized Experiences: Understand and remember the preferences of returning VIP guests, creating a personalized service that reflects their individual tastes and desires.
- Private Events and Functions: Assist with planning and executing private events, parties, and banquets for VIP guests, including menu selection, setup, and coordination with other resort staff.
- Communication: Work closely with kitchen and bar staff to ensure the smooth and timely delivery of orders. Communicate guest preferences or special requests to the appropriate departments.
- Guest Interaction: Build relationships with VIP guests, ensuring that their needs are met and that any issues or concerns are handled promptly and professionally.
- Upselling and Promotions: Promote the resort's food and beverage offerings, including special menus, wine pairings, and premium items, with a focus on enhancing the VIP guest experience.
- Maintaining Cleanliness: Ensure the VIP areas are clean, organized, and well-maintained, following resort standards.
- Confidentiality: Maintain the confidentiality of VIP guests' information and preferences.
Quyền lợi được hưởng
- 100% salary & service charge in probation
- Join in Social Insurance after probation
- Accommodation in Staff house with 3 meals/ day
- Work in a professional environment
- Other benefits will be discussed specifically during the interview.
Yêu cầu công việc
- Experience: Minimum of 2-3 years of experience as a server in a luxury hotel or resort, preferably in a VIP or exclusive setting.
- Skills: Excellent communication and interpersonal skills. Ability to work in a fast-paced environment while maintaining professionalism.
- Knowledge: Strong knowledge of food and beverage offerings, including wines, cocktails, and fine dining etiquette.
- Appearance: Impeccable grooming and professional appearance at all times.
- Customer Service: Strong focus on delivering high-quality customer service and creating memorable guest experiences.
- Language Skills: Proficiency in English. Knowledge of additional languages is a plus.
- Flexibility: Ability to work evenings, weekends, and holidays as required by guest needs and resort schedule.
Yêu cầu hồ sơ
La Villa in Ho Chi Minh City, it is a little bit the French Riviera at your doors. Swimming Pool, Fancy Cocktails, large selection of French Wines and authentic French Cuisine. Ideal for Business Lunch or Romantic Dinner Venue. Romance food for the Soul Beautiful Garden & Cozy Dining Room La Villa in Ho Chi Minh City, it is a little bit the French Riviera at your doors. Swimming Pool, Fancy Cocktails, large selection of French Wines and authentic French Cuisine. Ideal for Business Lunch or Romantic Dinner Venue. Romance food for the Soul Beautiful Garden & Cozy Dining Room
Chính sách bảo hiểm
- Chế độ bảo hiểm: BHXH, BHYT, Bảo hiểm Sức khỏe, Bảo hiểm tai nạn 24/7;
Các hoạt động ngoại khóa
- Sự kiện nội bộ, Team building Công ty hằng năm, Year End Party...;
Lịch sử thành lập
- Ngày hoạt động: 25/11/2010
Mission
Với quyết tâm hướng tới tương lai, đầu bếp Thierry Mounon luôn mơ ước tạo ra một địa điểm đặc biệt, một thánh địa nghệ thuật, nơi ông có thể tự do khám phá những điều kỳ diệu của nền ẩm thực Pháp. Trong một thiên đường được chế biến cẩn thận, mỗi nguyên liệu sẽ được lựa chọn cẩn thận để có chất lượng vượt trội, kết hợp hoàn hảo với các kỹ thuật truyền thống để đạt được sự hoàn hảo về ẩm thực.