Palazzo Club

• Overview of Position

The Internal Audit Officer will be responsible for evaluating the effectiveness of internal controls, risk management, and standard operating procedures (SOPs) across the organization. This position plays a critical role in supporting compliance, accuracy in financial reporting, and continuous improvement within the club’s operational and financial processes.

Key Functions

• Conduct internal audits of various departments and operations to ensure adherence to policies, SOPs, and regulatory requirements.
• Assist in verifying and implementing internal SOPs in collaboration with departmental heads.
• Prepare and present audit reports with findings and actionable recommendations to management.
• Evaluate the adequacy and effectiveness of internal controls and risk management systems.
• Collaborate with departments to enhance controls, improve workflows, and reduce risks.
• Stay updated with current auditing standards and industry best practices.
• Support the Finance-Audit Team with daily gaming reporting (IGT system) during the absence of team members. This report will be trained for new staff.
• Preparing daily Income report
• Prepare daily Xtra Credit report
• Prepare daily Comp report

Job Standards for IAO.

Adaptability

• Demonstrate willingness and flexibility in adapting to changing work environment or job requirements.
• Good time management and able to work independently.
• Excellent implementation and follow through abilities.
• Attention to detail and accuracy.

Communication

• Demonstrate conciseness, clarity, tact, and cordiality in both written and verbal communications.
• Effectively communicates with Managers and co-workers.

Integrity

• Perform job requirements within scope of responsibility concisely, accurately, thoroughly.
• Demonstrates quality work, accuracy, thoroughness, and dependability.
• Always comply Palazzo Club rules and procedures.

Knowledge, Skills, and Abilities

• Strong analytical, investigative, and critical-thinking skills.
• Proficiency in Microsoft Excel; familiarity with ERP systems or auditing tools is a plus.
• Excellent report writing and communication skills in both English and Vietnamese.
• High integrity, confidentiality, and objectivity.
• Ability to work independently and in teams in a dynamic environment.
• Open-minded, proactive, and eager to learn new systems.
• Strong team spirit and adaptability.
• Willingness to support colleagues when needed.

• 2. Allowance, incentives and tip
• 3. Health Premium & Accident Insurance 24/7; Social; Health and Unemployment Insurance according to the Vietnamese Labor Law. 
• 4. Holiday, Birthday, Married,...
• 5. Outing trip, Staff party
• 6. Annual heath check
• 7. Trade union
• 8. Others benefits (Parking, Meal, Uniform,...)

• Qualification and experience required.

• Bachelor’s degree in accounting, Auditing, Finance, Banking, Business Administration, or Accounting Information Systems.
• Postgraduate qualifications such as a master’s in accounting, MBA, or certifications in internal audit/risk management (preferred).
• 2–3 years of experience in internal audit, accounting, risk management, or compliance.
• Experience in casino, gaming, finance, hospitality, or manufacturing industries is an advantage.
• Knowledge of auditing standards (IIA Standards, COSO Framework) and risk management practices.
• Expert-level experience using productivity tools, such as Microsoft Office Suite (Word, Excel, Visio, Power automation, Workflow).
• Strong communication skills and the ability to handle potential tense interactions with other departments (Finance, Marketing, IT, Technical department).
• A desire and ability to work collaboratively with others to accomplish daily goals.