Renaissance Riverside

Mô tả công việc

• Ensure staff is working together as a team to ensure optimum service and that guest needs are met
• Inspect grooming and attire of staff, and rectify any deficiencies
• Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors, etc
• Inspect storage areas for organization, use of FIFO, and cleanliness
• Complete scheduled inventories and stock and requisition necessary supplies
• Monitor dining rooms for seating availability, service, safety, and wellbeing of guests
• Complete work orders for maintenance repairs

• Follow appropriate procedures for serving alcohol (e.g., TIPs (Training for Intervention Procedures), CARE (Control Alcohol Risks Effectively)).
• Document any and all guest and employee incidents/accidents for management follow up.
• Report any employee, guest, and/or vendor incidents and accidents to management and Loss Prevention at the time of the incident and/or accident.
• Complete scheduled inventories (e.g., opening inventory) of supplies, food, and liquor to check stock and requisition necessary supplies.
• Maintain cleanliness of work areas throughout the day, practicing clean-as-you-go procedures.
• Assist your and other departments when needed to ensure optimum service to guests.
• Follow property key policies, including checking out and returning keys to appropriate departments.
• Complete work orders for maintenance repairs and submit to Engineering, or contact Engineering directly for urgent repairs.
• Notify management of maintenance repairs issues.
• Monitor dining rooms for seating availability, service, safety, and wellbeing of guests.
• Communicate information to manager/supervisor by documenting pertinent information in appropriate department logbook.

Assists Management

• Inspect grooming and attire of staff, and rectify any deficiencies.
• Communicate with guests, other employees, or departments to ensure guest needs are met.
• Ensure staff is working together as a team to ensure optimum service to guests.

Greeting and Seating

• Thank every guest upon departure, invite them to return, and wish them a fond farewell.

Closing

• Secure liquors, beers, wines, coolers, cabinets, and storage areas.
• Complete closing duties, including storing all reusable goods, breaking down goods, cleaning all equipment and areas, returning equipment to proper locations, locking refrigerators, restocking items, turning off lights, locking doors, and completing daily cleaning checklist.

Cash/Bank Handling

• Obtain assigned bank and ensure accuracy of contracted monies, obtaining change required for expected business level, and keeping bank secure at all times.
• Follow property control audit standards and cash handling procedures (e.g., blind drops).

Bartending

• Follow all state and local laws for serving alcohol responsibly (e.g., last call times).
• Document and communicate any incidents/accidents immediately to management and Loss Prevention during shift or event.
• Requisition all necessary supplies, specifically bottle-for-bottle liquor restock, transporting supplies from storeroom to bar set-up area as required.
• Communicate last call at designated closing time to guests, banquet manager/supervisor, night MOD (manager on duty), and/or servers.

Stock and Supplies

• Check quality and quantity of all stock and supplies using checklist.

Quyền lợi được hưởng

Benefit:

• Duty meals
• Competitive Salary
• Uniforms
• Insurance
• Be a part of Marriott International in all activities
• Improve skills in many aspects of career

Yêu cầu công việc

• Analytical Skills
• Interpersonal Skills
• Communications
• Personal Attributes
• Organization
• Assists Management
• Bar Beverage Knowledge

Yêu cầu hồ sơ

For application: (please choose 1)

• Choose your interested job and apply directly on our Hoteljob recruitment site
• Send application form to Loss Prevention Office: 01 Ngo Duc Ke Str., District 1, Ho Chi Minh City

Find more job opportunities of our Hotel at http://www.careers.marriott.com/renaissance-hotels-careers/ (keywords: Renaissance Saigon) !

Note: Only qualified candidates will be contacted.