- The job holder acts as an expert and analyzes, designs and implements data solutions using Techcombank’s enterprise suite of BI tools.
- The job holder uses analysis, business understanding methods, processes, and systems to consolidate and analyze, visualize data to generate insights to inform and trigger business problems in the business decision process - improve of customer value and operation efficiency.
- The job holder helps the business to better understand the implications of what information means, identifies what has happened, why it happened, especially for performance management.
- The job holder needs to maintain the know-how and assure the capability development of team members and related team.
Strategic Planning
- Organize and work with stakeholders to develop and execute the strategic plan for BI activities
- Identify, analyze and interpret trends or patterns in complex data sets using script languages
- Perform analysis of datasets to develop metrics, reports and visualizations mostly for performance management.
- Use data visualization programs, tools and techniques to generate dashboards, reports and presentations that aid in data storytelling, understanding and interpretation of trends and patterns of business importance to provide meanings to data produce.
- Create and maintain statistical models for ongoing and ad hoc review and analysis of data.
- Understand data requirements from within and outside of the Data và Analytics Division and analyze needs of the business while assisting senior Data và Analytics Division members to develop the required technical requirements.
- Communicate and align with stakeholders on purpose and impact of analytical solutions on business.
Data Insighting
- Lead the identification and interpretation of meaningful and actionable insights from various data sources.
- Develop processes and tools to monitor and analyze model performance and data accuracy.
- Interact with squads within assigned Data và Analytics Division to identify questions and issues for data analysis.
- Assess the effectiveness and accuracy of new data sources and data gathering techniques.
- Manage project conflicts, challenges and dynamic business requirements to keep operations running at high performance.
- Work with team leads to resolve people problems and project roadblocks, conduct post mortem and root cause analyses to improve practices for maximum productivity.
Talent Development
- Mentor and coach team to become competent BI Specialist.
- Identify and encourage areas for growth and improvement within the team and support with personal development plan.
Senior Manager, Business Intelligence
Key Relationships - Direct Reports
Key Relationships - Internal Stakeholders
Members of Business and Data & Analytics Division, Enabling Data & Analytics Division (IT or Data - Engineer/Governance), BAU division heads (Business, Finance, Risk, Corporate Affair, IT)
Key Relationships - External Stakeholders
Partners and vendors providing professional services
Success Profile - Qualification and Experiences
Qualifications
- Bachelor's and Master’s degree in Finance, Risk Management, Statistics, Mathematics or Quantitative Analysis
- 5+ years of relevant experience in areas of data analysis, reporting và planning, problem solving for business
- English proficiency requirements are pursuant to Techcombank's policy
- Experience in querying databases and using programming languages (e.g. R, Python, Scala, SQL)
- Experience in building reporting with actionable intelligent
- Experience communicating complex analysis and models across a diverse team
- Experience in data management, ETL and analysis functions
- Experience with data analysis and BI tools such as Tableau, QlikView, Spark would be a plus
- Deep understanding of Information Security principles to ensure compliant handling and management of data
- Experience in leading activities, projects, teams
- Experience in Agile Software Development and has a strong understanding of Agile principles, practices and scrum methodology
- Experience working in (Agile) teams to lead successful digital transformation projects, involved in the end-to-end planning to implementation
Asia Sun Travel là doanh nghiệp Lữ hành Quốc tế với 20 năm kình nghiệm (thành lập từ năm 2003). Lĩnh vực hoạt động chính : Dịch vụ lữ hành quốc tế và trong nước, dịch vụ hàng không, tổ chức sự kiện, dịch vụ đào tạo, cung cấp dịch vụ vận chuyển.
Với khẩu hiệu “Phong cách du lịch mới”, Asia Sun luôn tiên phong trong việc tìm kiếm những điểm đến mới lạ và hấp dẫn, đưa ra những sản phẩm mới và độc đáo nhằm mang lại cho khách hàng những kinh nghiệm du lịch có một không hai, nâng cao sự thi vị của cuộc sống thông qua những hiểu biết sâu sắc về văn hóa và con người trên thế giới.
Với tiêu chí “Sự hài lòng của khách hàng là chìa khóa dẫn đến thành công”, Asia Sun Travel luôn cố gắng đáp ứng trọn vẹn nhất những yêu cầu của khách hàng về mọi lĩnh vực liên quan tới chuyến đi như: lựa chọn các điểm đến, thiết kế chương trình hợp lí, dịch vụ hướng dẫn tốt nhất, các dịch vụ bổ trợ hợp lí… Asia Sun Travel được khách hàng đánh giá cao về tính chuyên nghiệp, chất lượng, độ an toàn và tính tin cậy trong việc thiết kế và tổ chức các chương trình du lịch.